Manager Service

M ilos Zivkovic

Jastrebacka *

Nis, Serbia ****0

Phone: +381-**-*******

Email: *********@*****.***

ED UCAT ION

Singidunum University, Nis Serbia, 2004 – 2010.

• Graduated economist-manager in tourism.

School of Hotel, Restaurant and Tourist Management, Nis Serbia, 1999 – 2004

• Degree in Economic Marketing

Primary School “Bogdan Blagojevic” Nis Serbia, 1992 – 1999

• P rimary school diploma

SK I L LS / COURSES

United States Sommelier Wine Course, Miami Florida, August 2008

Serbian Association of Sommeliers, Belgrade Serbia, April 2004

Responsible Service of Alcohol, Miami Florida, March 2004

Proven ability to manage and educate staff, raise sales through attentive customer

service, and increase efficiency of facilities

Native Serbian, Advanced English, In termediate French and Spanish

Proficient in Microsoft Office: Word, Excel, PowerPoint

WORK EXPER I ENCE

Celebrity Cruise Lines, Miami, Florida

2010 – Present

Sommelier / Assistant Wine Director

• Responsible for assisting with the daily scheduling of all co-workers,

scheduling wine t rainings with wine representatives to educate the staff,

p lanning the usage of all storage facilities with maximum efficiency, updating

a ll wine lists to include proper vintages, description, and price, and arranging

and attending multiple different wine tastings as a main speaker

P rincess Cruise Lines, Santa Clarita, California

2008 – 2010

Sommelier

• Responsible for the recommendation and sale of wine and other beverages to

clients, educating front of house and chefs about wine/wine pairing, and

ensuring all staff know wine selections to recommend with each dish

Hotel The Regent Club, Nis, Serbia

2004 – 2008

W ine Server

• Responsible for wine service and publishing wine events

REFERENCES

References are available upon request

Contact this candidate