Customer Service High School

Danielle Steelman

336-***-**** • **** Goslen Drive Pfafftown, NC 27040 • ****************@*****.***

I am a highly motivated individual with exceptional communication skills, solid work ethic, competitive

edge and a desire to accomplish deadlines. I recently completed my Associates degree in business, which

has allowed me to learn the newest information in business, accounting, marketing, management and

computer systems.

Education

Southern New Hampshire University (online)

Anticipated graduation in 2014 with Bachelor’s Degree in Human Resources

Forsyth Technical Community College

May 7, 2013 Associate Degree in Business

• Phi Theta Kappa Honor Society

Reagan High School

June 13, 2009 High School Diploma

Experience

Lowes Foods 200 Summit Square Blvd., University Pkwy Winston Salem, NC 27105

Cake Decorator June 2013 – Present

Use creativity, tools, techniques and time management skills to decorate baked goods and ensure they are

completed on time. Provide quality customer service throughout the day. Assemble creative displays for

customers to view products and prices. Fill in as a cashier or bagger at check out as needed.

All State Express Transportation

121 Shields Park Drive, Kernersville, NC 27284

Logistics Coordinator September 2012 – April 2013

Danielle Steelman

• • •

Coordinate with drivers and customers to assure tasks are completed on time. Schedule events with

customers and notify drivers. Maintain excellent customer service. Properly operate computer programs

and manage multiple phone lines routinely.

Holiday Pools & Spas 5730 Country Club Road, Winston Salem, NC 27104

Service Manager March 2012 – July 2012

Assist customers on the store floor, handle cash transactions, schedule work teams and tasks, billing,

accounts receivable, customer service and manage multiple phone lines. Meet daily and monthly sales goals.

Use Microsoft Excel, Word, PowerPoint, Internet Explorer and GPS on a daily basis.

Skills

• Excellent experience using Microsoft Office. Internet savvy using IE9, Chrome and Firefox.

• Ability to work well as part of a team and independently.

Contact this candidate