Michael C. Lee
***** ********* ******, *** *******, CA 94579 510-***-****
*******@*****.***
Objective: To obtain an entry-level position in Sales Engineering.
Education:
DeVry University, Fremont, CA, 2010-12
B.S. Computer Information Systems Graduation: October 2012
GPA: 3.4/4.0
Relevant Coursework – Computer Architecture, Data Structure, Operating
Systems, Programming Languages, Computer Networks, Project Management,
Public Speaking, Professional Writing
Project Manager: Williams Specialty Website
The website allowed customers to enter an order, retrieve order information, and update
their personal and billing information. It allowed employees to retrieve, validate, and
process the order. As the Project Manager, I helped create and implement the project plan
and website design.
Technical Skills:
Programming Languages: Java, C++, ASP.NET, and SQL
Experience:
Pharmacy Clerk, 4/2007-Present; Kaiser Permanente, Livermore, CA
Assist customers in ordering prescriptions.
Provide technical support for patients.
Read, transcribe and input new prescriptions quickly and accurately.
Maintain high call volume without sacrificing customer service.
References are available upon request
Received 95% or higher on customer service surveys consistently for over 6
years.
Management Trainee, 3/2006-3/07; Enterprise Rent-A-Car, Oakland, CA
Assist customers in renting vehicles.
Sell protection packages as well as our customer service.
Market local accounts and expand our business.
Received “Top Performer” award 8 months in a row for both sales and
customer service.
Senior Teller/Authorized Officer, 2/2004-2/2005; Bank of America, San Leandro, CA
Assist customers with financial transactions.
Cross-sell bank related products.
Received “Spirit of Excellence” award. Top 15 referring teller in east shore
market.
References are available upon request