Customer Service Sales

BR IAN ALLE N JO NE S

**** ******** ***** ***. * Murray Kentucky 42071 217-***-**** **********.*****@*****.***

CUSTOMER SERVICE EXPERIENCE

Senior Pre-Law student with excellent office management and client relation skills seeking a

position within the company, where a working knowledge of office administration, customer

service, and general research will be fully utilized and expanded

Detail-oriented with extensive research, investigative, and reporting skills

Excellent independent judgment and decision-making abilities, and high level of confidentiality

Integrity to uphold the ethical standards with professionalism

LEXIS/NEXIS, WESTLAW, Microsoft Word, PowerPoint, Excel Spreadsheet

PROFESSIONAL EXPERIENCE

2012-Presently KELLY SERVICES Champaign, IL

Multiple Positions

• Processed and accounted for inventory

• Handled customer related issues via telephone, email, and data entry software

• Carried out collection activities in accordance to FDCPA guidelines

2006-2007 AARON’S SALES AND LEASE OWNERSHIP Paducah, KY

Product Technician

• Delivered, assembled, and repaired company inventory

• Handled shipping and receiving, documentation, and inventory arrangement tasks

• Arranged and displayed merchandise to increase sales

2005-2006 LINWOOD (Formerly Park Avenue Chrysler) Paducah, KY

Sales Representative

• Negotiated new and used vehicle sales and leasing terms

• Scheduled customer appointments

• Computed and mediated terms between financial lenders and potential consumers

EDUCATION

Bachelor of Science, Political Science, Legal Studies, Expected December 2013

MURRAY STATE UNIVERSITY, Murray, Kentucky

Contact this candidate