Quality Assurance Administrative Assistant

LeToria Walker-Fields

**** **** ****** *****. *******. NC 28025

Phone: 704-***-**** Email: **********@***.***

Qualifications Summary

> Certified phlebotomist backed by over four years of experience within

hospital and a physician's office setting seeking to transition into the

business field as an Administrative Assistant or Human Resources

Assistant.

> Skillful and precise in performing venipunctures and capillary punctures;

collecting, preparing and storing blood samples; and verifying medical

records.

> Possess excellent patient-relations skills - known for having a gentle

touch and the ability to alleviate patient anxieties.

Key Competencies

Venipuncture & Capillary Puncture Blood Specimen Storage

Blood Collection & Handling Safety Patient & Donor Care

Medical Records Review Quality Assurance & Controls

Infant, pediatric, adult and elderly Excellent Communication skills

draw Basic clerical duties/skills

Organizational skills and efficiency

Focus of accuracy

Professional Experience

Phlebotomist, Targetcare Inc (mobile), January 2013 to Present

> Blood collection

> client verification

> body measurements and vitals

> answer client concerns and questions

> complete lab orders

> exercise excellent team work

> cha set up and break down

> independent work

> traveling

> flexability

Phlebotomist, Lab Corp (Charlotte, NC), 2011 to November 2013

> Obtain blood samples for medical testing and transfusion through

venipuncture or capillary puncture.

> Follow infection-control and safety procedures in carrying out daily

phlebotomy functions.

> Prepare blood-collecting equipment, draw blood, and safely store and

transport samples.

> Build trust and minimize patient discomfort during phlebotomy procedures

while efficiently collecting blood specimens.

> Answer questions regarding Lab Corp procedures.

> Process orders per physician's request.

> Patient lab scheduling

> Unsupervised work

> Computer operation

> Filing lab in patient chart

> Physician first hand lab questions

> Faxing, phone answering, logging

Phlebotomist, Southern Virginia Regional Medical Center (Emporia, VA), 2008

to 2011

> Performed phlebotomy functions within a hospital setting.

> Eased patients' stress and made the experience as comfortable as

possible.

Education & Credentials

Advance Studies Diploma, Brunswick Senior High School (Lawrenceville, VA),

2005

Certified Phlebotomist, Marclin Medical, 2008

Associate of Applied Science Degree, Bryant & Stratton, 2013

Medial Assistant Training, B&S & Allied Schools

Contact this candidate