Customer Service Office

Melinda Gumprecht

**** *********** **** ******* ** 60050

815-***-****. *****@******.***

Objective

Practical, reliable and energetic individual with ten years’ successful record of managing general office

operations. Demonstrated expertise in managing front desk and clerical operations. Great people skills with

a profound ability to handle multiple tasks simultaneously. Excellent secretarial capabilities and well versed

in the use of computers. Good communicator with sound judgment, keen eye to detail and flexible nature.

Key Qualifications

● Microsoft Office: Excel, Word, and PowerPoint and Outlook Calendars and mail

● Quickbooks

● Internet knowledge

● Typing Speed: 50 WPM

● Proven customer service and organizational skills

● Able to answer telephone calls and greet visitors efficiently

● Knowledge of business principles

● Ability to work independently

● Knowledge of information and communication management

● Excellent team building and bookkeeping skills

● Detail oriented; able to multi-task

● Great attention to detail

● Preparing and proofreading reports and forms

Work Experience

Gump Consulting Inc June 2002 - October 2012

● Scheduled appointments

● Billing and reconciling in Quickbooks

● Chamber events

● Examine correspondence and reply as instructed

● Receive telephone calls and direct as and where necessary

● Arrange conferences and meetings along with travel arrangements

● Maintain schedules and follow ups

● Organize events both internally and externally

● Maintain filing and inventory procedures

● Direct visitors to the office to appropriate staff members

● Respond to public inquiries

References

Available upon request.

Contact this candidate