Customer Service Engineer
Resume:
Derrick M. Boyd
Country Club Hills, IL 60478
*********@*****.***
EDUCATION
Hales Franciscan High School - Chicago, IL
August 1999 till May 2002
Columbia College Chicago - Chicago, IL
Live Sound Engineer/Recording
September 2002 till 2005
EMPLOYMENT
RightSource Document Services - Chicago, IL
Office Clerk
October 2009 till August 2011
. Contractor for U.S. General Services Administration
. Deliver incoming and outgoing mail, along with copy requests
. Upgrade database using Alpha & Numeric data entry
. Copy and Scan Blueprint documents
. Inventory
. Perform copy request for customers in copy center.
Presentation Services Audio Visual - Rosemont, IL
Event Technology Specialist III
July 2007 till April 2009
. Acted as primary individual responsible for the set up, operation, and
breakdown of basic Audio, Video, Projection, Computer and Lighting
equipment.
. Assisted team with proper security, storage, transportation and
maintenance of equipment. Accounts for all inventories before and after
each event.
. Assisted with security procedures, monthly and quarterly inventory, and
forecasting equipment needs
. Daily check of Inventory
. Performed Night Manager Duties
. Assisted clients and booking services in Sales Department
Columbia College Music Department - Chicago, IL
Audio Visual Assistant/ Sound Engineer
September 2002 till July 2007
. Stage Setup, A/V Presentation Setup, Class Room Setup
. Live Sound
. Recording, Video Editing
. DVD Mastering, CD Mastering
. Upgrading data base using Alpha & Numeric data entry
. Customer Service
. Performed supervisor duties
. Filing
Paradise M.B. Church - Chicago, IL
Audio/Visual Coordinator/ Minister of Music
March 1990 till Present
. Live Sound
. Recording
. Video
. Organ
. Drums
. Bass
SKILLS
. Proficient in Microsoft Office, PowerPoint, Word, Excel, Access &
Outlook
. Peak, Pro-tools, Garage Band
. Problem solving/decision making skills
. Leadership skills
. Live Sound
. Recording
. Video
REFERENCE:
Available upon request
Contact this candidate