Customer Service Insurance
Resume:
Elizabeth J. Barbour ************@*****.***
To: Salem Medical,
I am very interested in a position that is currently open in your organization. I would
appreciate your taking the time to review my resume and hope you will find that my
knowledge and experience will support the needs of that job.
I have worked in different aspects of the medical field for the past 17 years and have
acquired a variety of supportive skills that have proven me to be versatile and an asset
for many positions within this industry. Prior to my years in the medical field, I spent
several years in the banking industry. During that time I held positions as a teller, main
office receptionist/switchboard operator and as a new accounts sales representative.
This experience has allowed me to acquire skills necessary to work well with others as
a team player with the company’s best interest as a main goal.
I have a very strong work ethic and a desire to learn, grow and make myself a valuable
asset to the company with which I am employed.
Thank you again for taking the time to review my resume and I look forward to hearing
from you soon.
Sincerely,
Elizabeth J Barbour
ELIZABETH J. BARBOUR
5804 Inman Road Greensboro, NC 27410
************@*****.***
CAREER OBJECTIVE: To use skills and experience in medical, banking and customer
service to obtain a rewarding position as a valued employee in a
recognized and well oriented company.
PROFESSIONAL EXPERIENCE
SOLSTAS LAB PARTNERS
ATB/DENIALS SPECIALIST 02/2012-10/2013
CLIENT CALL REPRESENTATIVE 08/2010-02/2012
Handling of insurance denials and aged trail balance with the primary
focus on Medicaid Insurance. This includes insurance verification,
investigation of denials, corrected claims submissions, both printed and online.
Responsible for gathering and verifying information of patient demographics,
insurance eligibility and benefits.
ADVANCED HOME CARE 05/2008 – 11/2009
High Point, NC
PATIENT ACCOUNT REPRESENTATIVE II
Responsible for billing of respiratory medications, supplies and equipment
Handle account audits, insurance verification, and customer calls and orders.
GREENSBORO ORTHOPEDICS 08/2001 – 02/2008
Greensboro, NC
CLAIMS ASSOCIATE
Responsible for general cash posting, insurance cash posting, and posting
personal payments. Handle close of day procedures, electronic Medicare
remittance payments, and insurance denials / refilling . Handled workers comp.
UNICARE INSURANCE 09/1997-06/2001
Medical claims insurance processing with customer service including calls from
physicians offices, hospitals and patients about coverage and existing claims.
FORMAL EDUCATION
Jamestown, NC
BUSINESS ADMINISTRATION
GUILFORD TECHNICAL COMMUNITY COLLEGE
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