Engineer Software

Willie Evans

**** ******** ***** ******. **** Hill SC 29730 803-***-****

***********@*********.***

Education:

Metropolitan School of Network Technology

Associated Degree Computer Science

CPCC

MCSE, MCSA, MCP

A+ Certification,

Network Plus.

Windows 2003, 2008 server.

TCP IP Course, Network Infrastructure.

Experience:

May 2000-Present -Wells Fargo Charlotte, NC

Server/Computer/ Engineer Analyst.

• Performed end-user support, utilizing, Pac 2000 tickets, E-mail, telephone & Microsoft

communicator.

• Installed & Re-imaged software onto workstations, laptops & servers.

• Built and configured Windows Server 2003,2008,2010 utilizing Server Manager & Server roles &

Group Policies. in active directory

• Created users Roaming Profiles

• Added and removed users & Groups in active directory

• Reset users Password

• Setup users account

• Unlock users accounts

• Created users home network drives

• Shared out users home drives & folders

• Installed and supported VMWARE workstation & Vmware Player

• Installed & configured operating systems, software & supported devises In Vmware &

Hyper v workstations

• Build & Repaired Blades using XP technology.

• Installed Microsoft Exchange 2003 & 2010 server, supported server and clients.

• Setup user E-mail accounts in Exchange 2008 & 2010

• Set up Tcipv4 & Tcipv6

• installed and setup VPN

• Use Dos commands to ping network.

• Tested phone jacks for Ethernet connection.

• installed cables into switches in the Patch closet.

• Installed and supported Firewall.

1998-2000

-Bank of America Charlotte NC

Software Specialist

• Performed 2 years high level software support for a campus environment with over 1,000 +

end users.

• Installed, Software& upgraded PC/ Laptops.

• Troubleshooted, and Configured Operating Systems Windows XP 2000 98/95, Windows NT,

and OS/2.

• Setup Laptops Remotely.

• Maintained Desktop PC’s,

• Mapped Network & Local Printers.

• Configured TCPIP and IPX/SPX Network Protocols.

• Performed Ethernet, and Token ring connectivity.

• Installed and Troubleshooted software: (Lotus Notes, Extra for Mainframe,

Office 2000/ 97, Visio 5.0, Internet Explorer 5.0, and Netscape.

• Trained other Computer Engineers.

• Installed & Configured Windows 2000 & XP.

1996-1997 -Spring Industries Lancaster SC

Computer Software Engineer/ PC Tech

Maintained and Installed Software on standalone pc’s in a network environment.

•

Supported desktop applications such as Mainframe 3270, Windows 3.1 1, Dos 6.22,

•

Lotus 1, 2, 3, Rumba, and Microsoft Office 95. Installed TCP/IP IPX and SPX.

Configured Novell 4.0 manually using ling seed at 802.3 and 802.5.

•

Performed Conversions for Operating Systems, Windows 3.1, to Windows 95 and

•

NT. Performed Basic Server Setup.

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