Project Manager Management

JENNIFER LINDSEY

Phone: 813-***-**** **** **th Avenue NE, St Petersburg, FL E-mail: **********@***.***

Proven professional with 11+ years of experience in technical writing in the federal government arena seeks fresh challenge on a progressive team in a fast-paced environment.

Current project management lead in support of multi million-dollar military venture involving implementation of IT infrastructure, SDLC oversight, EDI implementation, cloud computing.

Skilled with MS Office, MS Project, SharePoint, Adobe Pro, Corel Draw.

Experience with SQL, SDLC, Agile/SCRUM, MUMP, VistA.

Experienced end user of Department of Veterans Affairs VLER initiative.

Working knowledge of VA PMAS/ProPath.

Active Top Secret/SCI clearance.

Could be available immediately.

Education/Skills

M.A., International Relations, Webster University, December 2013

B.S., Journalism, Broadcast News, University of Kansas - Minor in Spanish

Technical Writer/Project Lead, Future Technologies Inc., U.S. Special Operations Command, 2012-Present

Manage critical path milestones of $10+ million project with 40+ staffers implementing innovative IT infrastructure, planning and execution of all manning, equipping, resourcing, and facility matters.

Interview end users, capture stories and feedback, and prepare detailed reports for IT infrastructure improvements.

Create detailed documentation using data investigation, analysis techniques, and evaluation methods.

Manage quality control on delivered reports; track issues and errors; offer recommendations for improved performance.

Prepare training manuals, FAQ pages, and question/answer templates to assist staffers during SharePoint migration.

Create and revise documentation for operations manuals, policies and procedures, and task organization and functions.

Translate technical information into clear concise documents for technical and non-technical audiences.

Assist Project Manager in communicating guidance and correct course of action to overall team and various sub-units of military personnel, civilians, contractors, and subcontractors.

Liaison between SOCOM HQ and Beltway staffers; build and maintain contacts within DoD, SPAWAR, USACE, Dept. of State, Interagency, elected officials, and Non-Government Organizations (NGOs) to secure support for this mission.

Consult with IT Infrastructure/Connectivity Team to communicate end user stories and issues with newly implemented cloud collaboration tools and new technologies aimed at promoting interagency relationships.

Perform data mining in public and DoD/government databases to find lessons learned documents to illustrate desired project endstates and to educate team and target audience. Author instructional user guides.

Conduct trend and data analysis and produce documentation to support reports.

Submit and track modifications to project technical requirements

Research and create products to promote project via strategic messaging, TV, print, and electronic media.

Create promotional materials, white papers, and briefings for senior leader engagements.

Senior Technical Writer, U.S. Central Command, 2011

Performed media research and trend analysis; produced intelligence products for open source analyst cell.

Identified threats and distributed detailed reports to inform on implications to national security and operational missions.

Monitored and reported trends in social media, Internet databases, academic reports, and international business sources.

Utilized online databases and special collections to assess threat research and analysis.

Merged all online content into one SharePoint portal site.

Prepared briefing materials; worked closely with subject matter experts, cultural experts, and linguists.

Served as scriptwriter and media analyst for major exercises.

Media Analyst, U.S. Special Operations Command Africa, 2009-2011

Performed research, analysis, data mining, and multimedia exploitation for senior-level intelligence products.

Arranged for Commanding General to receive POTUS-level briefings.

Produced intelligence reports and threat assessments for senior leader travel.

Interacted daily and fused products with SIGINT, HUMINT, GEOINT, IMINT analysts and subject matter experts.

Composed assessments, plans, intel summaries, country team reports, staff packages, and white papers.

Developed Time Sensitive Planning (TSP) products based on J3 operations requirements in response to real-world crises. Studied organizations, personalities, and equipment in support of real world ops in Cote D’Ivoire and Libya.

Produced targeting packages to be used during military exercises.

Wrote scripts, edited road-to-war scenarios, and prepared media releases for military exercises.

Researched communication strategies and recommended COAs through reports, papers, briefings, and correspondence.

Managed directorate Website and portal administration and online file maintenance.

Developed and updated online Help sections for SharePoint applications.

Technical Writer/Editor, Combat Studies Institute, Fort Leavenworth, KS, 2006-2008

Performed editing, layout, and production for military publications.

Ensured complex subject matter was presented in clear and concise terms.

Updated and edited catalog of standard operating procedures for the Contemporary Operations Studies Team.

SOP manual included proper handling of classified documents, SIPR guidelines, and staff policies/procedures.

Contributing Editor for Engine of Change - The Collected Works of Lieutenant General David H. Petraeus.

Performed editing/layout for US Army GWOT publication, We Were Caught Unprepared: 2006 Hezbollah-Israeli War.

Edited text and graphics, transcribed military personnel interviews, and performed layout for Eyewitness to War, Volumes I and II - The US Army in Operation AL FAJR - An Oral History.

Analyzed content, organization, and written presentation of tentative findings, draft reports, and final reports.

Identified research sources through Internet and database searches, SME contacts, and interviews with on-station staff.

Researched all-source material to confirm accuracy of historical, biographical, and geographical information.

Project Management Assistant, U.S. Army Command and General Staff College, Ft Leavenworth, KS, 2005-2006

Provided project support for construction of $155-million state-of-the-art facility for CGSC students.

Assisted PM with educating and directing college staffers, contractors, and Army CoE reps with project updates, modifications, milestones, and due outs.

Monitored millions of dollars in purchases; maintained financial spreadsheets, and checked procurement against actual project budget allowances.

Worked with project engineers to track Agile/Scrum software development and delivery.

Trained staff of 40+ in the use of Microsoft SharePoint to track project progress.

Selected to edit educational piece for students to explain Field Manual 3-24, Counterinsurgency, and the changes coming to current military doctrine and its effects on future CGSC classes regarding logistics, combat training, and intelligence.

Previous Experience

Television News Producer, ABC, NBC, FOX affiliates, Kansas City and San Diego

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