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Customer Service Manager

Location:
United States
Posted:
November 18, 2013

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Resume:

U SHANMUGANATHAN

*** ********* ****** ****, ***# 4 Valley Cottage, NY 10989

Contact: 845-***-****. E-mail: ******@*****.***

Objective:

Successful Junior Accountant with over seven and half years experience of

expertise G/L, P&L, Inventory, Payroll, Financial reconciliation (Bank/Int.

Audit) A/P, AR, Inventory control and team development.

Professional Experience:

Nov 2010 - Present: STORE MANAGER (Kuber Nyack) (Franchise)

Jan 2009 - October 2010: Accountant (Alex Jewelry Suppliers) (Volunteer)

January 2006 to June 2008:

JUNIOR ACCOUNTANT / INVENTORY CONTROLER

Richline Group Inc (a wholly - owned subsidiary of Berkshire Hathaway)

115. Mac Questan Pkwy, NY 10977

Responsibilities:

. Monthly/Year end closing G/L and P/L including accounts analysis.

. Preparation Bank reconciliation.

. Maintain accuracy of perpetual gold inventory: performed vendor and

consumer consignment inventory reconciliation timely.

. Coordinated inventory gold transfer physical and Bank transfer.

. Routinely Audit between Receiving and Shipping transaction and

processes.

. Assisted with an on-time schedule preparation for financial A/C and

audit

. Audited Three-way-marching PO/receipt/Invoice system for all domestic

& foreign vendor activities before the payment A/P & A/R. communicate

directly with all Domestic & Foreign vendors.

. Resolved variances of PO, costing and vendor invoices compare with

between both accounting systems (AS400 vs. Navision)

. Supervised temp clerk of eight during the busy season for A/P & A/R

. Participated in new computer systems Implementation- Microsoft PC

Based Navision Financial systems from AS 400

. Assisted to document the procedure and train and supervised new users

on Navision system in the area of receving, Shipping and A/P & A/R

activities.

. Coordinated over 6 months the transition training of Florida (Aura fin

Inc)

Staff on receving, inventory reconciliation, Month end G/L closing

- Microsoft

PC based Navision Financial Systems)

2002 to 2005 MANAGER (Men At works)

95 E.Main st, Newrochelle, NY10801

Responsibilities:

Store Operation, Management Customer Service, Finanice & Inventory Control

Increases Sales perfomance, outside relationship, with community enrollment

Sales Turnover Over more than $2.1 M annually.

2003 to 2004 BANKING CUSTOMER SERVICE REPRESENTATIVE

(HSBC-USA)

126 Tarrytown rd, White plain, NY

Responsibilities:

Customer service, Selling Bank Promotion to customer

Cash Transaction.

1994 to 1999 INTERNAL AUDIT ASSISTANCE

Ashok Traders Imports and Exports

Responsibilities:

General Accounting, Bookeeping, Monthly GL closing, Trial Balance, P&L and

up to final Balance sheet statement, Bank Reconciliation, Month/year end

account analysis and coordinated with outside Auditors.

Education:

BS (Business Management) 1995

Accounting stage I & stage II (Hocking College -Ohio) 2000-2002

Computer Science (Hocking College-Ohio) 2002

Computer Engineering (Software & hardware) 1993-1994

Certification of International association of Bookkeepers

Technical Expertise Operating Systems:

Navision ERP, A/S 400, BPCS, Power Bulder, Ouick Book, Peechtree

Microsoft Excel, MS word, Windows 95/98/XP/Vista/7,Window NT 4.0

Windows work group 3.1,MS-DOS and Other operating systems.

References: Available upon request.



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