Human Resources Manager

JC Alvarez ***** E. **st. Avenue Denver, Colorado

80249

*********@*****.*** phone 415-***-****

Dear hiring manager,

I believe that my experience in Human Resources within the hospitality

field will make me a competitive candidate for the role of Human Resources

Manager for Pacific dental Services in Denver, CO.

The key strengths that I possess for success in this position include, but

are not limited to, the following:

. Over 5 years of successful Human Resources experience

. Strong understanding Human Resources including Recruitment, Benefits

Administration, Labor Unions, Legal Compliance, Training, Policies and

Procedures; state and federal labor law, Personnel Training and

Development, Payroll, Office Management and supreme Employee

Relations.

. Computer knowledge including HRIS (EBS and Ultipro), Taleo and MS

Office

. Bilingual English and Spanish

. BA in International Business

. Outgoing, positive personality; work effectively and professionally

with colleagues and associates

. Reliable, efficient, organized, team player

. Provide exceptional contributions to customer service for all

associates

. Strive for continued excellence

. Strong communication skills

. Employee satisfaction oriented

You will find me to be well spoken, energetic, confident, and personable,

the type of person on whom your associates will rely. I also have a wide

breadth of experience of the type that gives you the versatility to place

me in a number of contexts with confidence that the level of excellence you

expect will be met. Please see my resume for additional information on my

experience.

I hope that you'll find my experience and interests intriguing enough to

warrant a face-to-face meeting, as I am confident that I could provide

value to you, your associates and your company.

Thank you for your consideration. I look forward to hearing from you to

arrange an interview. I can be contacted via email at *********@*****.***

or via mobile at 415-***-****.

Sincerely, ?

JC Alvarez

JC Alvarez 18764 E. 51st. Avenue Denver, Colorado

80249

*********@*****.*** phone 415-***-****

"Employment is not only a means to make a living, it is also a means to

increase my skill set, which makes me a better person and a valuable asset

to my employer."

OBJECTIVE:

I recently relocated to Denver and I'm focused to obtain a position as a

Bilingual Human Resources Manager, in which I can utilize my professional

experience within the hospitality and community-based industries.

SKILLS & QUALIFICATIONS:

. Over 5 years of progressive experience in Human Resources, Customer

Service and Recruiting

. Expertise with Payroll, Talent Acquisition, Internship Management,

Onboarding, Benefits Administration, Labor Unions, Compliance, Policy

and Procedure Development, Personnel Training and Development,

Employee Relations, Conflict Resolution and Office Management

. Computer knowledge including HRIS (EBS, SAP, and Ultipro), Taleo, and

MS Office

. Bilingual English and Spanish

. Active listener with strong administrative, communication and

organizational skills

. Recent training: "Completing Effective PMPs", "Leading Change",

"Enhanced Counseling Skills", "Theories of Motivation", "Sexual

Harassment", "Interviewing for Success", "NCHRA Core HR Program"

. BA in International Business

. Approachable, reliable, efficient, adaptable and organized team leader

RELATED WORKING EXPERIENCE:

STARWOOD HOTELS AND RESORTS WORLDWIDE

San Francisco, CA 09/2011 -

01/2013

Starwood Hotels & Resorts Worldwide, Inc. is the most global high-end hotel

company in the world. Its strength lies in nine distinct lifestyle brands,

an award-winning loyalty program and 154,000 talented associates worldwide.

W San Francisco, a four-diamond Starwood, hotel is a gathering place for

art exhibitions, film screenings, fashion and music events. 404 rooms, 3

B&F outlets, 16K square feet of meeting space banquets, 267 associates, 2

labor unions.

Human Resources Manager at W San Francisco

. Managed recruitment, on-boarding and terminations

. Facilitated new hire orientations

. Supported college relations

. Managed Internship program

. Assisted with Worker's Compensation and Leave of Absences

. Coordinated Talent Engagement and Employee Recognition programs

. Managed union and non-union Paid Time Off, Vacation, Extended Sick

Leave and Leave of Absences

. Conducted talent coaching and counseling

. Facilitated training, development and performance management

initiatives

. BI and E*Recruiter Super User certified

. Co-facilitated safety programs and trainings

. Assisted the Director of Human Resources with the daily HR office

operations, initiatives and administrative duties, as well as special

events including holiday parties, job fairs and marketing/sales

events.

JOIE DE VIVRE HOSPITALITY

San Francisco, CA 1/2007 -

10/2009

Joie de Vivre Hotels is the largest boutique hotel collection in

California, featuring a unique collection of hotels spanning from the wine

country to San Francisco to Silicon Valley and down the coast to Los

Angeles. Hotel Vitale is a full service luxury hotel with 200 guest rooms

and approximately 300 associates and offers 24-hour room service, twice

daily housekeeping service, valet parking, indoor conference space and

extensive rooftop event space and a full-service spa.

Human Resources Manager at SOMA Hotels

(06/2009 - 10/2009)

. Managed recruitment, new hires and terms

. HRIS payroll database management, experienced with UltiPro and EBS

. Administered Taleo ATS

. Translated HR material and newsletters from English to Spanish

. Audited monthly medical and dental billing

. Administered the Commuter Check Program

. Managed Worker's Compensation and Leave of Absences

. Managed Benefits Administration- medical, COBRA, reimbursements,

complementary rooms

. Coordinated the Employee Recognition programs and Work Climate Surveys

. Managed union and non-union Paid Time Off, Vacation, Extended Sick

Leave and Leave of Absence (FMLA)

. Conducted staff counseling and discipline reports

Human Resources Manager at Hotel Vitale

(01/2008 - 01/2009)

. Managed recruitment, new hires and terms

. HRIS payroll database management, experienced with UltiPro and EBS

. Administered Taleo ATS

. Translated HR material and newsletters from English to Spanish

. Audited monthly medical and dental billing

. Translated for Joie De Vivre company-wide in-house communications

. Administered the Commuter Check Program

. Managed Worker's Compensation administration and Leave of Absences

. Managed Benefits Administration- medical, COBRA, reimbursements,

complementary rooms

. Coordinated the Employee Recognition programs and Work Climate Surveys

. Created and Coordinated the Ambassadors Committee- To promote open

management and JDV culture

. Managed union and non-union Paid Time Off, Vacation, Extended Sick

Leave and Leave of Absence (FMLA)

. Conducted staff counseling and discipline reports

. Supported hiring and conducted new-hire orientations for transitioning

properties- Holiday Inn Santa Clara, Durant and Waterfront

. Assisted the main office with harassment and retaliation investigation

for other JDV properties

Human Resources Coordinator at Hotel Vitale

(01/2007 - 01/2008)

. Assisted Human Resources Director with daily administrative duties.

Duties included paying bills, filing, translating, prescreening

applicants, scheduling interviews, and coordinating property and

company events such as the holiday party, and the employee

appreciation week

SOUTH OF MARKET EMPLOYMENT CENTER

San Francisco, CA 01/2005 -

01/2007

SOMEC (South of Market Employment Center) is part of Mission Hiring Hall.

Its purpose is to meet the immediate and long-term employment needs of San

Francisco's employers and its low- to moderate-income unemployed and

underemployed residents. Sponsored by the City Mayor's office, in

partnership with the San Francisco Redevelopment Agency, to provide

outreach, screening, hiring and training services for employers opening new

facilities in San Francisco. Directly involved with the one-stop mass

recruitment for the opening St. Regis Hotel, Westfield Center, Westfield

San Francisco Center and Intercontinental Hotel. On-going recruitment and

referral for Marriot Hotels, W San Francisco, Hyatt Regency; among many

other four and five star hotels in San Francisco.

General Employment Counselor

. Assisted with the development, outreach and interviewing of applicants

for the opening of the St. Regis Hotel (2005) and The Westfield Center

(2006)

. Helped clients find employment within the hospitality, retail and

construction industries

. Coached clients with resume writing, job readiness, job search and

interviewing process

. Referred qualified applicants to prestigious hotels such the Starwood

properties, Marriot Hotels and Four Seasons Hotel in San Francisco

. Sought new contacts and developed potential employment opportunities

for clients

. Generated daily, monthly and quarterly reports to monitor department

goals toward the organization's goals

. Conducted general orientations and training sessions when needed

RADISSON HOTEL FISHERMAN'S WHARF

San Francisco, CA

03/2004 - 01/2005

The Radisson Hotel Fisherman's Wharf is a first class hotel with 350 guest

rooms located in San Francisco's top visitor destination, Fisherman's

Wharf. Its Concierge desk helps to provide guest services and processes the

requests of over 220,000 guests per year.

Concierge

. Acted as a hotel ambassador to fulfill wide range of guest needs and

guest services for individuals, families and groups

. Provided information and reservations for attractions and activities,

including tours, sights, restaurants, clubs, shopping, athletic and

sporting activities, spa services, concerts, arts and more

. Secured special services for weddings and anniversaries, corporate

events and more: flowers, candy, gift baskets, balloons, limousines,

personal shoppers, etc.

. Helped guests to obtain hard-to-get access to sold-out or booked

activities and restaurants

PAYCHEX, INC.

San Bruno, CA 01/2000 - 06/2002

Paychex, Inc. is a recognized leader in the payroll and human resource

industry, serving approximately 572,000 businesses nationwide. Paychex

offers a variety of payroll and human resource products and services that

help clients run their business. From calculating payroll and filing tax

payments to administering retirement plans and workers' compensation,

Paychex is a comprehensive human resource outsourcing solution for any size

business.

Human Resources Products and Payroll Specialist

. Processed payroll for over 300 accounts, responding to all customer

needs

. Resolved clients' concerns and problems regarding federal and state

taxation

. Educated clients about tax forms, required tax payments and reports

. Represented clients in dealing with the Internal Revenue Service

. Cross-sold other human resources products such as retirement plans,

online trainings, etc.

. Named Employee of the Quarter two times

REFERENCES:

Available upon request

Contact this candidate