Sales Customer Service

CHRIS DUPPLER

**** *********** *****

Chanhassen, Minnesota 55317

Phone: 612-***-****: Email: ********@*****.***

Summary

Highly motivated sales management professional with over 23 years of

expanding responsibility in sales, marketing and management.

Experienced in sales management, customer service, market analysis,

strategic planning, problem identification and resolution. Skilled in

forecasting, negotiating, purchasing, and multitasking. Solutions

oriented individual with excellent organizational and interpersonal

skills.

Experience

Datel Design and Development, Inc. 2002 - Present

Vice President of Sales - U.S. Market (2009 - Present)

Director of Sales - U.S. Market (2002 - 2008)

. Member of founding team that started Datel Design &

Development, Inc.

. Responsible for leading national account sales team, sales

support, customer service supervisor and independent sales

representatives.

. Key strategic sales leader owning the executive relationship

with key retailers, including Walmart, Best Buy, GameStop,

Target and Toys R Us.

. Drove company revenue from the start-up stage to over

$40,000,000.

. Accountable for Co-op advertising, market development funds

and markdown budgets.

. Oversee third-party distribution facility that encompasses

shipping, receiving, invoicing and EDI administration.

. Communications leader interfacing with Datel staff,

production, distribution and customers.

. Built current "go-to-market" strategy which has positioned

Datel as the market leader in technology- based video game

accessories.

. Developed extensive background in all aspects of new product

launches from planning to execution.

. Developed and implemented management reporting tools to

measure and analyze sales, forecasting, production needs and

gross revenue.

InterAct Accessories, Inc. 1997 - 2002

Regional Sales Manager - Video Game Accessories

. Managed a large and diverse group of national and regional

accounts representing 35% of total company revenue.

. Built a network of manufacturer's rep firms throughout the

Midwest and Pacific Northwest.

. Negotiated three-year exclusive supplier agreement with

Target.

. Increased territory sales volume over 1,100 % in first three

years.

. Accountable for Co-op advertising and market development funds

budget for region.

. Developed and executed mutually beneficial programs to

increase sales and promote customer loyalty.

Chris

Duppler

Page 2

Hershey Foods Corporation 1996 - 1997

Sales Representative - Grocery Division

. Developed and presented quality sales presentations to

wholesale, direct and retail accounts located within

territory.

. Account Management responsibility for two major wholesale

accounts.

. Implemented approved merchandising plans and planograms

securing additional product facings to increase shelf turns

and generate sales.

. Achieved 110% of territory goal in seven months.

Target Corporation

1990 - 1996 Senior Merchandise Analyst - Electronics (1993 - 1996)

. Assisted in selecting product assortment based on trend,

ensuring high market share.

. Prepared and presented monthly sales and inventory forecasts

to senior management.

. Developed merchandise presentation for video game accessories

in all stores.

. Provided and coordinated training and development for

department coordinator.

. Assisted in establishing and maintaining the effectiveness of

buying and merchandising as a team.

. Provided timely communication to stores, distribution centers,

vendors and support teams.

. Assisted in pricing product based on market competition

evaluation.

. Initiated and developed sales and inventory forecast trouble-

shooting guide for new hires and support teams.

Merchandise Analyst - Home Decor, Electronics (1990 - 1993)

. Initiated micro-marketing program increasing calculator sales

by 25 % over prior year.

. Managed inventory to surpass planned turnover, sales and

profit goals.

. Maintained effective product flow and allocation of assigned

product for all stores.

. Provided historical analysis for the development of

department/item/assortment plans to include volume,

productivity, trend and "fit."

Education

University of Wisconsin-Stout

Bachelor of Science Degree, 1990

Major: Marketing and Education

Minor: Business Administration

Volunteer -

Community

Chanhassen Athletic Association

Little League Baseball Coach 2007 - Present

. Instructed boys ages 7 to 12 on the rules and skills needed to

learn the game.

. Ran practices and games ensuring every child got a chance to

use the skills taught and to have fun!

Contact this candidate