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General Manager - Administrative Assistant - Training

Location:
Plainfield, IN
Posted:
November 18, 2013

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Resume:

EDUCATION: Master of Education, National University, 4.0 GPA

Bachelor of Science, Ball State University, 3.48 GPA

Undergraduate Fellow & Dean's

List (7 times)

EXPERIENCE: Real Mex Restaurants, Inc. June 1994 -

Aug 2007

El Torito Grill - Indianapolis, IN Aug 2006 -

Aug 2007

Senior General Manager

V Oversee all aspects of $4.5 million operation.

V Supervise both management and hourly team member hiring and

development.

V Manage costs (food, liquor, labor and operational) through diligent

hands on management.

V Ensure 100% compliance with all corporate policies and procedures.

V Data entry for all areas of operations - financials, accounting,

labor, and more.

V Oversaw 100% of office administrative and clerical roles.

Real Mex Restaurants, Inc. - Long Beach, CA Aug 2004 -

June 2005

Director, Training and Development

V Directed all facets of training & development for entire

organization, both corporate and field.

V Administered multiple concept objectives/goals, training, and

budgets for 200+ units.

V Supervised 6 training managers, 2 training specialists and

administrative assistant, along with 25 field-training managers.

V Responsible for transition of Chevys acquisition, including

materials, meetings, and follow-ups for all departments/personnel.

V Implemented new training program for successful planning,

organization and training of new unit openings, including follow-

ups.

V Oversaw continuous process improvements in all training materials,

including revising, creating and conducting management training,

team member training, seminars, workshops, et cetera.

V Conducted interviews for Regional Management candidates, in-house

and out, for Sr. VP HR.

V Developed succession training initiative for management

advancement.

V Edited and proofread ALL training materials prior to publication

and distribution.

V Conducted and supervised all administrative and clerical duties for

entire training department.

El Torito Grill - Southern CA Feb 2003 -

Aug 2004

District Manager

V Oversaw all aspects of $24.5 million operation, from cost control

and budgeting to human resource management.

V Supervised management development, to ensure all managers

performing above par.

V 2003 increased sales 6.4% vs. PY through great "basics" operational

management.

V 2004 increased sales 16.8% vs. PY through focus on concept

execution, guest satisfaction and employee satisfaction.

El Torito Grill - Torrance, CA Feb 2001 -

Feb 2003

Training General Manager

El Torito Grill - Costa Mesa, CA Sept 2000 - Feb

2001

Special Projects Supervisor

El Torito - Woodland Hills, CA Aug 1999 -

Sept 2000

Training General Manager

Tequila Willies - Manhattan Beach, CA May 1999 -

Aug 1999

Associate General Manager

El Torito Grill - Torrance, CA Sept 1998 -

May 1999

Training Manager

Chi-Chi's - Indiana June 1994 - Sept

1998

Training Manager, In Store Trainer, Server, Cocktail & Bartender



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