EDUCATION: Master of Education, National University, 4.0 GPA
Bachelor of Science, Ball State University, 3.48 GPA
Undergraduate Fellow & Dean's
List (7 times)
EXPERIENCE: Real Mex Restaurants, Inc. June 1994 -
Aug 2007
El Torito Grill - Indianapolis, IN Aug 2006 -
Aug 2007
Senior General Manager
V Oversee all aspects of $4.5 million operation.
V Supervise both management and hourly team member hiring and
development.
V Manage costs (food, liquor, labor and operational) through diligent
hands on management.
V Ensure 100% compliance with all corporate policies and procedures.
V Data entry for all areas of operations - financials, accounting,
labor, and more.
V Oversaw 100% of office administrative and clerical roles.
Real Mex Restaurants, Inc. - Long Beach, CA Aug 2004 -
June 2005
Director, Training and Development
V Directed all facets of training & development for entire
organization, both corporate and field.
V Administered multiple concept objectives/goals, training, and
budgets for 200+ units.
V Supervised 6 training managers, 2 training specialists and
administrative assistant, along with 25 field-training managers.
V Responsible for transition of Chevys acquisition, including
materials, meetings, and follow-ups for all departments/personnel.
V Implemented new training program for successful planning,
organization and training of new unit openings, including follow-
ups.
V Oversaw continuous process improvements in all training materials,
including revising, creating and conducting management training,
team member training, seminars, workshops, et cetera.
V Conducted interviews for Regional Management candidates, in-house
and out, for Sr. VP HR.
V Developed succession training initiative for management
advancement.
V Edited and proofread ALL training materials prior to publication
and distribution.
V Conducted and supervised all administrative and clerical duties for
entire training department.
El Torito Grill - Southern CA Feb 2003 -
Aug 2004
District Manager
V Oversaw all aspects of $24.5 million operation, from cost control
and budgeting to human resource management.
V Supervised management development, to ensure all managers
performing above par.
V 2003 increased sales 6.4% vs. PY through great "basics" operational
management.
V 2004 increased sales 16.8% vs. PY through focus on concept
execution, guest satisfaction and employee satisfaction.
El Torito Grill - Torrance, CA Feb 2001 -
Feb 2003
Training General Manager
El Torito Grill - Costa Mesa, CA Sept 2000 - Feb
2001
Special Projects Supervisor
El Torito - Woodland Hills, CA Aug 1999 -
Sept 2000
Training General Manager
Tequila Willies - Manhattan Beach, CA May 1999 -
Aug 1999
Associate General Manager
El Torito Grill - Torrance, CA Sept 1998 -
May 1999
Training Manager
Chi-Chi's - Indiana June 1994 - Sept
1998
Training Manager, In Store Trainer, Server, Cocktail & Bartender