Andrew C. Saunders, CET

**** ********** ***** ***** ****, Ontario, N0M 1T0 519-***-**** aca21w@r.postjobfree.com

Objective

To secure a challenging and responsible position within the manufacturing environment, utilizing my experience and

education, while providing flexibility and independence.

Profile

Senior quality engineer, within the automotive interiors division, by means of over 15 years’ experience as a direct

quality liaison between customers and plant manufacturing.

Flexible and versatile – able to maintain great working relations assisting clients to achieve and maintain customer

satisfaction. Poised and competent with demonstrated ability to manage difficult and changing customer expectations.

Thrive in deadline driven environments with excellent team building and leadership skills. Facilitate and encourage

team member involvement in meetings and problem solving sessions.

Skills Summary

Effective Problem Solving

Communication Skills Skills

Technical Skills General Office

Attention to Detail Skills

Management Leadership

Experience Experience

Professional Experience

CUSTOMER/SUPPLIER MANAGEMENT

Manage quality engineering related communication between Toyota Motor Manufacturing Canada, Honda

Canada Manufacturing and tier one suppliers (Intertec/Vuteq) for over 15 years.

Working knowledge and understanding of customer quality systems – Toyota, Honda, and GM.

Coach team members to understand and appreciate customer’s increasing quality expectations ensuring

automotive standards are upheld.

Analyze, summarize and present relevant data to Toyota/Honda engineers and management to ensure

effective understanding of issues and concerns.

Negotiate and resolve quality disputes with customers ensuring satisfactory results for both parties.

Ability to meet and exceed customers changing expectations through continuous improvement initiatives.

Foster lasting operational relations with customers and suppliers within the automotive industry.

Independence through organizing and managing customer and supplier relations.

Leadership in problem solving skills, root cause analysis, and implementation of corrective action.

Create and present weekly/monthly metrics reports for management and customers.

Convene weekly with customers and suppliers to discuss and resolve ongoing quality concerns.

QUALITY/AUTOMOTIVE ENGINEERING

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Andrew C. Saunders, CET

8874 Timberwood Trail Grand Bend, Ontario, N0M 1T0 519-***-**** aca21w@r.postjobfree.com

Review and improve pre launch concept drawings and conduct pre production trials in North America and

Japan for major model changes.

Responsible for approving and initiating ongoing engineering revisions to improve part quality.

Review and present measurement data with suppliers and customers to ensure continuous improvement.

Present and complete cost saving initiatives with manufacturing plants through product audits.

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Employment History

CONSULTANT – Waterloo, ON

2012 – Present

INTERTEC SYSTEMS – st Marys ON

Senior Quality Engineer, 2002 2012

Vuteq incorporated – Woodstock, ON Waterloo

QA Engineer/Engineering Technologist, 1994 2002

Education and Certifications

CAPE BRETON UNIVERSITY – Sydney, NS

Mechanical Engineering Technology Diploma, 1994

CAPE BRETON UNIVERSITY – Sydney, NS

Electrical/Electronic Engineering Technology Diploma, 1991

FANSHAWE COLLEGE – London, ON

Quality Assurance, 2003

UNIVERSITY OF WESTERN ONTARIO – London, ON

Professional Certificate in Leadership, 2010 – present (3 courses remain)

CERTIFICATIONS:

OACETT (Ontario Association of Engineering Technicians and Technologists)

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