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Customer Service Technician

Location:
Mooresville, NC
Posted:
November 17, 2013

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Resume:

Nicole Miles

**** ******** **.

Winston Salem NC, 27107

aca1iy@r.postjobfree.com

336-***-****

Career Objective: To secure a position where my customer service skills can

be fully utilized to make a significant contribution to the success of my

employer.

Experience:

1/2011-present Forsyth Medical Center

SR. Communication Technician

Ability to convey important information effectively

Monitoring skills and suggesting corrective actions

Ability to listen to intended details attentively

Proven aptitude in problem-solving

Communication skills - ability to convince while

maintaining professionalism

8/2007-4/2010 CVS Pharmacy

Cashier/Pharmacy Technician

Assist the Pharmacist on duty.

Assisted customers with location of goods they were

acquiring or searching for.

Provided customer service to customers ready to

purchase their goods and obtained payment from them.

Daily duties consisted of straightening shelves during

slow periods, assisting customers; answer the phone,

light office duties.

6/2005-6/2006

Food Lion

Cashier

Assisted customers with location of goods they were

acquiring or searching for.

Provided customer service to customers ready to

purchase their goods and obtained payment from them.

Daily duties consisted of straightening shelves during

slow periods, assisting customers to their cars with

groceries.

Education:

Greensboro College Middle College,

2007

Forsyth Technical Community College,

W-S, NC 2009,

Presently enrolled in

Argosy University,

In pursuit of a Bachelors in Business Administration

Completed classes for Microsoft Word, Excel 1, Power Point

Certifications: APCO (Association of Public-Safety Communications

Officials)

IAHSS (International Association for Healthcare Security &

Safety)

CPR

Technical Skills:

Proficient in Windows XP Professional, MS Office 2007 including

Word, Excel, Power Point, Outlook, and a number of other

programs.

References Available upon Request



Contact this candidate