Customer Service Manager

different people. Possessing a proven ability to generate innovative ideas and

solutions to problems.

Currently looking for a suitable position with a reputable institution.

AREAS OF EXPERTISE Work experience

Customer service • Sutherland global services

Office management Technical support (Mcafee) (January/2013- July/2013)

Presentations

Working as a part of team and supporting the office manager as well as other

agents. Responsible for day to day tasks and administrative duties of the firm

PERSONAL SKILLS including achieving targets decided by the Manager.

Time management

Proactive and assertive Duties

Flexible & approachable

• Responsible for answering multi-phone lines.

PERSONAL DETAILS • Handling incoming, outgoing, escalate calls, correspondence and filing.

MARLINE C JOY

• Works on client’s computer to solve the issue.

229 Danebury Avenue,

•

Putney, Technical assistance for all the issue with the Mcafee antivirus software.

London,

Sw15 4dj

Key skills and competencies

(Ready to relocate)

• Good communication skill.

• Ability to maintain confidentiality.

• Excellent working knowledge of all Microsoft packages.

Mobile:074********

E-mail: ***********@*****.***

Nationality: INDIAN SOFTWARE SKILLS

Programming Languages: C, C++,SQL

ACADEMIC QUALIFICATIONS

• BACHELORS IN COMPUTER SCIENCE ENGINEERING

University of kerala(2008 2013) (GPA : 6.5)

Marline Celine

Joy

PERSONAL

SUMMARY

A highly motivated and ambitious

person with 6 months experience of

working as a part of a team in a

busy office environment.

Approachable, well presented and

able to establish good working

relationships with a range of

Contact this candidate