Experienced Sales professional

HOI PING NGO

**-** ***** ******

**********@*****.***

Queens, NY 11419 718-***-****

EDUCATION

Pace University Lubin School of Business

New York, NY

Bachelor of Business Administration major in Finance and a minor in Latin American Studies

January 2008

• Coursework: Quantitative Analysis and Forecasting, Advanced Financial Analysis, Management

Science and Production Concepts, Travel and Tourism Management, and Business strategy

• Honors: Bolivar-Kahlo Award recipient: Selected from over 300 students to receive program’s

valedictorian award

WORK EXPERIENCE

Smart Apartments, LLC.

New York, NY

Sales Account Executive December 2011 –

January 2013

• Developed

and implemented the overall account strategy for assigned accounts (Airbnb, Roomorama, Sublet.com)

• Executed sales strategy which resulted in growing revenues for Airbnb from $109k in 2011 to

$1.2MM in 2012, Roomorama from $20k 2011 to $200k in $2012, Sublet.com from 0 to $60k

• Met or exceeded sales revenue goals of $40k per week for 10 consecutive months

• Identified and aggressively solicited new accounts with a gained understanding of the furnished

residence target customer base. Clientele included the Swiss Embassy, New York Models, Swabey

shipping

Operations Manager August 2010-

December 2011

• Managed the company’s online reputation by developing and implementing customer satisfaction

surveys

• Improved on-time delivery from 70% to over 90% by formalizing delivery routes

• Reduced department spending by 15% analyzing resources, and documenting recurring problems

American International Group

New York, NY

Operations Analyst February 2008

– June 2009

• Analyzed sales performance metrics for 8 market segments daily, weekly, monthly, quarterly, and year-

end numbers, including forecast, performance against quota and products

• Identified and recovered outstanding policy payments that resulted in over $100k in recuperated assets

• Monitored and researched changes in 12 regional markets to successfully forecast new business

Federal Express

Maspeth, NY

Package Handler/Team Lead September 2003 –

January 2007

• Managed a staff of 25 employees load and unload over 10,000 packages daily quickly safely and

efficiently

• Reduced injury rate by 20% in one year by using best practices procedures

• Organized weekly training workshops to improve the performance of the members that resulted in

improved employee morale and retention

FREELANCE

Local Bigwig

New York, NY

• Developed corporate partnerships, which resulted in over 15 contracts and the development of the

corporate

housing division

Miami Beach Stays

New York, NY

• Introduced third party booking websites Airbnb, Housetrip, Roomorama, and Homeaway.com

successfully

Link Real Estate NYC

New York, NY

• Created online marketing plan for an exclusively listed building, leading to 6 successfully signed

leases in 1 month

SKILLS

• Languages: Fluent in Spanish

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