Customer Service High School

Location:

Posted:

November 17, 2013

Daniel J Rios

**********@*******.***

Abilities

Excellent written and verbal communication skills, with an eye for an eye for detail

Extremely productive in a high volume, high stress, environment

Highly productive in the use of Microsoft Office Professional, Self-starter with a can do attitude

Employment History

2007 – 2009 Wal-Mart, Katy

Customer Service/ Customer Service Manager

Answered an average of three hundred customer calls in a day. Worked as Customer Service to

ensure customers were given assistance in anything, for example returning, and exchanging

items with great customer satisfaction. Sending, receiving, payments through money gram.

2009- 2010 Wells Fargo, Katy, TX

Teller

Processed transactions ensuring that customers are always satisfied in what they need, deposits,

withdrawals, express send, money orders, cashier’s check, and business deposits. Also sold

products making sure customers are in the right account, gave them better options so they can

improve in every aspect in their accounts.

2010 Capital One, Houston TX

Teller/ Lead Teller

Processed transactions ensuring that customers are always satisfied in what they need, deposits,

withdrawals, express send, money orders, cashier’s check, and business deposits. Also sold

products making sure customers are in the right account, gave them better options so they can

improve in every aspect in their accounts.

2010- 2013 Members Choice Credit Union, TX

Lead Teller/ Member Service Representative

Processed transactions ensuring that customers are always satisfied in what they need, deposits,

withdrawals, express send, money orders, cashier’s check, and business deposits. Also sold

products making sure customers are in the right account, gave them better options so they can

improve in every aspect in their accounts.

Education

High School Diploma: Excel High School, Minneapolis, MN, 2008

College: University of Phoenix, Houston, TX, 2014