Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Danville, IL
Posted:
November 18, 2013

Contact this candidate

Resume:

Tiara Carter

217-***-****

aca134@r.postjobfree.com

*** ***** *** ***.* Danville, IL 61832

Employment History:

Citi Bank (Jan 2013 to May 2013)

Mortgage consultant, collecting personal information in a loan

application over the phone, persuading clients to stay with our

company

Security Finance Corp. Branch Manager (October 2010 to Jan 2013)

Provide a level of customer service superior to the competition. Assist in

taking applications, approving loans, ensuring that customer files are

updated and in order, handle all the customer information in confidence,

ensure that the customer has all of the proper loan documents that he/she

needs, answer the phones, post payments, ensure that my call section meets

appropriate standards, and home visits. Other aspects of the job include,

but are not limited to skip tracing, visiting the customer's place of

employment, acting as Branch Manager when the Manager is out of the office,

filing, preparing demands and intents to garnish, ensuring the customer

leaves satisfied.

Priceless (Sep 2008 to Oct 2010)

Greeted customers, ran cash register, stocked shelves and set up end caps,

cleaned the store

MCDonalds (Aug 2005 to Sep 2008)

Crew member, ran drive thru, cashier, cleaned, took orders and ensured they

were delivered to the customer timely, ran fryers

Skills:

Excellent cash handling skills Excellent Customer service skills

Team player Enthusiastic / Positive Attitude

Good motivator and leader Type 40 wpm and excellent w/ 10 key

Reliable Great data entry skills

Dependable Great computer skills: Microsoft office

suite, outlook, internet, general computer

Trustworthy skills, some excel

Organized

Excellent office skills: Copier, scanner,

fax, multi-line phone, voicemail, email

References Available Upon Request



Contact this candidate