Engineer Customer Service

Oksana Bryden, EIT

**** ** **** **, ***********, MD 21617

*************@*******.***

Cell: 410-***-****

Work Experience:

Part time sales lead

Chico's FAS

****- ******* ****

Duties:

Supervises associates engaged is sales

Inventory receipt

Open/closing duties

Timesheet reviews

Customer service

Part time office assistant manager

ACME Medical Supply Inc. Baltimore, MD

2010 - 2011

Duties:

Technical troubleshooting of customers concerns and questions

Communications with product providers

Ordering parts and scheduling deliveries and repairs

Billing procedures

Engineer

Flowrox Inc- Linthicum, MD, USA

2007 - 2008

Duties:

Hydraulic calculations, pumps and valves sizing

Prepare quotes, sales and purchase orders,

Representatives and clients technical support

Repair cost estimation (pumps, valves, accessories)

Drafting in AutoCAD

Engineer

Tashkent Power Plants Association, Profile: Energy supplier, Utilities

Engineering and design, Waste Water Treatment Facilities- Tashkent,

Uzbekistan

1995-2006

2003- 2006, as an Engineer of Technical Division

Duties:

Heating plant pipe systems repair cost estimation.

Participation in a commercial projects (pipelines design, materials cost

estimation, plans drawing and updates).

1995- 2002, as an Engineer-Designer of Repair Workshop

Duties: Production sketches, drawing for repair existing equipment (pumps,

valves, chemical water treatment equipment)

Reception and verification parts and equipment from suppliers

Drafting, entering in to database updated power plants big scale

blueprints.

Education:

EIT (Engineer in training) certificate # 3449

Newark, DE, 2012

Certificate in "Storm Water Management" @ MD SWM regulations

CCBC (Baltimore County Community College), Baltimore, MD, 2010 -2010

Certificate in Water Drainage System Design

Auburn University, AL 2009-2009

Masters degree in Civil Engineering

Tashkent Engineering Institute, Tashkent, Uzbekistan @ Certificate of

degree evaluation from NCEES and WES (World Education Services), NY

Skills:

Software: AutoCAD, Microsoft Office Suite (word, excel-advanced), Dynamics

SL (formally Solomon), MIS (management international system),

In process of practicing in Microstation, HEC-RAS, TR-55.

Familiar with: ISO 9001, ANSI

Contact this candidate