Customer Service Manager

Denise C. Lawson

**** **** **** ***, **** Point, North Carolina 27265

336-***-****, **************@*****.***

Summary

A highly motivated and successful administrative professional; effectively works in high

volume environment; ability to multi-task with a level of professionalism, patience and

maintains positive working relationships. A self starter with a positive “can do” attitude.

Experience

Operations Manager, June 1, 2008 – March 29, 2013

Streicher’s, Greensboro, North Carolina

Duties include purchasing for Streicher’s Greensboro, NC location. Ordering product

from various vendors for law enforcement departments in the U.S., primarily in the mid-

Atlantic area. Established good working relationships with manufacturers and

representatives. Handled customer service problem solving giving extreme attention to

detail. Provided support for all departments within the organization including vice-

president, and outside sales team. Handled human resources for both North Carolina

locations. Successfully implemented an organized inventory system in the warehouse.

Worked in the retail sales area as needed with both the over the counter customers and

departments. Streicher’s is the second largest online law enforcement equipment sales

company in the U.S.

Office Manager, June 1994 - May 31, 2008

Arrington Police Distributor’s, Greensboro, North Carolina

Handled all aspects of the office, including answering telephone, customer service,

accounts receivables and payables. Worked as Purchasing Manager for multiple vendors

such as Glock, Safariland, and Winchester for the mid-Atlantic area covering NC, SC,

VA, WV, DE, and WA DC.

Education

Southwestern Randolph High School, Asheboro, North Carolina

Diploma received

References

Available Upon Request

Contact this candidate