Project Manager Administrative Assistant

SHIRONDA L. HANCOCK

216-***-**** *** Bridgeport Avenue #204 Streetsboro, Ohio

***** ***************@*****.***

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PROFESSIONAL EXPERIENCE

Executive Assistant, "THE WORD" Church, Cleveland, OH

August 2008 to October 2013

. Provide high-level administrative support to the CoS/CFO and CEO, acutely

ascertaining needs and anticipating wants, in effect saving executives

valuable time and energy

. Manage complex personal and professional schedules with careful

diligence, making certain executives never miss an appointment nor are

ever unprepared for a meeting

. Serve as key contact and communications facilitator to several prominent

businesses/organizations in the Cleveland area including:

o The Cleveland Cavaliers - Assisted project manager with the

planning and execution of several community events

o The Cleveland Indians - Contributed helpful advice directly

utilized in the logistics of an event hosting 5,000+ people at

Progressive Field, where the organization gave away thousands of

pairs of shoes and school supplies to less fortunate children

o Fifth Third Bank - Helped to develop and implement a strategic plan

resulting in the fulfillment of CEO's vision to establish a key

partnership with a local banking institution

. Also prepped and managed a volunteer team of 50+ to

properly accommodate 3,000 visitors for a financial

services event

. Serve as primary liaison to administrative staff, ensuring timely and

accurate distribution of information pertinent to the organization

. Spearhead, prioritize, and manage multiple projects simultaneously,

keeping team members on schedule to meet deadlines through thorough

follow-up processes

. Frequently prepare national and global travel itineraries, coordinating

flights and hotels to make sure CEO travels comfortably, cost-

effectively, and in the shortest time possible, alleviating stress often

associated with trip planning

o Managed a 50 city book tour, where CEO travels to a different city

as often as twice per week; requires acquisition of event venue,

arrangement of media interviews, and drafting of complex

itineraries

. Defined graphic design workflow, synthesizing communication between

departments, establishing streamlined and easy-to-follow protocols to

standardize and improve marketing materials for events, programs, and

sermon series

. Direct human resource department, conduct new hire screenings, select

suitable candidates for interviews, document and manage employee

benefits, and empower staff with educational resources, financial tools,

and specialized training by organizing staff professional days

. Research requirements for securing celebrity artists for major events and

subsequently galvanizing a team of volunteers to serve in various

capacities for said events

o Often the initial point of contact, liaise proficiently and

personably with well-known industry figures including Kirk

Franklin, Tye Tribbett, CeCe Winans, Marvin Winans, Marvin Sapp,

Byron Cage, and Smokie Norful, among others, professionally

representing the company and providing a solid first (and last)

impression

o Planned and coordinated a timely citywide event (which drew over

3,000 people) designed to increase awareness and accountability

regarding violence among youth, with various national celebrities

and community leaders including Ted Ginn Jr. and Donte Whitner (San

Francisco 49ers), Tae Heckard (TV show, The Game), local judges,

and musical artist, Ray. Jr.

Administrative Assistant, Citizens of Cuyahoga County Ombudsman Office,

Cleveland, OH

May 2004 to August 2008

. Enhanced the productivity of the Executive Director by prioritizing

objectives and obligations in tandem with organizational goals

. Interpreted key financial information to assist with budget

preparation, formulate expense reports, and manage database

. Completed Fiscal Year Funding Renewal Application and researched other

funding sources-tasks integral to the sustainability of the

organization

. Oversaw interdepartmental budget fidelity and conformity; exercised

autonomy over decisions regarding resource allocation; introduced and

preserved bookkeeping system in accordance with best practices

EDUCATIONAL HISTORY

Cleveland State University

Bachelor of Arts, Communication

Graduation: June 2006

University of Phoenix

Master of Business Administration, Human Resource Management

Graduation: June 2010

ACTIVITIES AND AFFILIATIONS

(Alpha Kappa Alpha Sorority Incorporated, Lambda Phi Omega Chapter

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