Customer Service Project Management

Kathy Beasley

**** ****** ***** ***** ************, IN 46221 317-***-**** ********@***.***

Objective

To use my many years in the Print and Bind Industry to help your printing company maintain excellent customer relationships

as well as develop new ones.

Profile

Motivated, personable business professional. Diplomatic and tactful with all customers, external AND internal.

Excellent team-building skills.

Flexible and versatile – able to maintain a sense of humor under pressure.

Poised and competent with demonstrated ability to easily adjust to the day to day changes that the Printing Industry faces on a

regular basis. Thrive in deadline-driven environments.

Skills Summary

Project Management Computer Savvy Purchasing

Written Customer Service Logic

Correspondence Scheduling Primac

General Office Skills Sales CRM

Syspro

Professional Experience

Experienced in all hand bindery operations.

Stahl folder operator

Feeder and Second Press Person on 40” Heidleberg Speedmaster and CD presses.

Press Scheduler (Heidelberg CD & Web) and Outside Purchase experience

Understand all print and bindery operations so I can answer most customer technical questions.

Rapidly learn and able to master company programs

Able to Multi-task in the fast paced printing Industry

Employment History

WORLD MEDIA GROUP – Indianapolis, IN

Customer Service, 03/2012 to present

FINELINE – Indianapolis, IN

Customer Service, 07/2005 to 8/2011

JACKSON PRESS – Indianapolis, IN

Customer Service, 10/2004 to 07/2005

IVY HILL PACKAGING – Terre Haute, IN

Customer Service/Project Management, 05/2001 to 10/2004

SHEPARD POORMAN/GAC – Indianapolis, IN

Stahl Folder Operator, Heidelberg Press Feeder, Scheduling and Purchasing, 10/1989 to 11/2000

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Kathy Beasley

5714 Dollar Forge Drive Indianapolis, IN 46221 317-***-**** ********@***.***

Education

High School Graduate

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