Customer Ms Office

shivani sharma

shivani sharma

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SHIVANI SHARMA

Mobile: +91-958*******

E-mail: ******.*********@*****.***

Carrier Objective

To reach the highest echelons in an organization with the hard work, Dedication, and

Constant endeavor of performance to give the better results.

Total Work Experience (3 Months)

A. NCER Air Freight Pvt. Ltd.

• Presently working as a BNR since JULY 2013 to till date

Job Profile:-

• Dealing with customer day to day basis.

• Provide Useful Information to Management.

• Manage Total Customer satisfaction.

• Resolved all complaint provide by Client.

• Handling all Customer query (BNR)

• Mapping

• Solve customer complain.

• Drafting the Letter & Mails..

Professional Skills

1 Operating System: Windows 98/ XP, Dos

2 Ms Office(Package): Ms Word, MS Excel, MS PowerPoint, Ms Access

3 java script Photoshop,

2 Languages: Fox Pro,C,C++, Visual Basic 6.0

4 Internet Application: HTML, DHTML, Basic Knowledge of Internet

5 Pursuing tally.

Education Qualifications

• 10th from HBSE.

• 12th from HBSE.

• Diploma in CS from govt polytechnic for women.

• BCA from DAV.

• Pursuing BCOM(HONS)

Strength

• Aspiring to do better

• Flexible Nature

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• Good Communication skill, amiable and diligent

• Good understanding and self analyzing ability

Personal Details

Name Shivani sharma

Date of Birth 16-july-1993

Sex Female

Marital Status Unmarried

Nationality Indian

Mobile No. +91-958*******

Current Address H.No -660, Gali No-10, 60 FEET NEAR BN SCHOOL-

FARIDABAD 121005

Languages Known Hindi & English

Hobbies Listening Music, Playing Chess & Cooking& Dancing.

Declaration

I hereby declare that everything that I have mentioned in my curriculum vitae

above is correct to the best of my knowledge.

Date:-

Place: - (shivani)

Contact this candidate