Ajay Kumar Sinha
Mobile: 985*******/996******* E Mail: ************@*****.***
Experienced Account/Project Management Professional
Delivery Management -- Project / Program (PMO) Management - IT/Telkom - E2E SDLC.
PROFESSIONAL ABRIDGEMENT
Delivery / Program (PMO)/ Project Manager, having ~14 Yrs of in depth expertise in IT/Telkom projects with E2E
SDLC (WF/Agile) on multi technology & geographic location.
Always Managed Project team of 60 65+ on multi technology & geographic location.
Worked with AMDOCS DVCI, Pune as Delivery /Program (PMO) / Project Manager on E2E SDLC.
Insightful experience in project management activities including project scoping, estimation, planning, risk management,
finalisation of technical / functional specifications, version/build management, pre/post production Customer Support,
resource administration and quality management of the product.
Proficient in operating VB 6.0, SQL, Oracle, MS Access/MS Projects, .Net Microsoft Technologies, Java/J2EE & multi
technology project Managements.
Worked in “UK” for around 3 years at client site with outstanding personal performance record as Program (PMO)
/Account/ Project Manager.
Worked for the largest Telkom Company of “South Africa” at client site in “SA” as Delivery Manager/ PMO/ Project
Manager, also in “Israel”.
Also worked as Sr. Auditor for CMMI Level 5 Process adherence auditing of the internal projects. Trained software
engineering skills at IIT and C DAC, premier academies in India for computer science research.
Significant experience working with customers, managers and technical teams for securing & executing concurrent
multi technology projects with Onsite Offshore Model.
An effective manager with proven abilities in leading teams during the project phase and guiding team members and
enabling knowledge sharing among the team.
Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to
high customer satisfaction and low operational costs.
Areas of excellence includes:
Project Management Requirement Gathering Test Management Client Management
Management Interaction Quality Management Resource Mngt Capacity Planning
Team Building / Mentoring Planning / Execution Onsite / Offsite Coordination
SKILLS SET
MANAGERIAL
Mapping requirements & providing them best solutions involving evaluation & definition of scope of multi technology
project and finalisation of project requirements.
Monitoring multiple multi technology projects from conceptualisation and visualisation to technology mapping and final
execution of projects.
Finalising project definition, project plan and governance for managing stakeholders, risks, issues, quality, project controls
and resources.
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Developing detailed schedules using MS Project and tracking progress of various project teams based onsite and offshore
in India.
Holding review meetings to monitor progress of the project as per schedule / budgets, and ensuring timely completion and
delivery of the project to the client; extending production support of multiple applications.
Handling resource allocations and setting up of communication channels across the various horizons of the organization
structure.
Managing large / multi technology/ multidisciplinary teams, recruiting, mentoring, coaching and developing project teams
after evaluating the project scope.
FUNCTIONAL
Meeting agreed levels of Service Delivery by managing Capacity, Availability and Service Continuity.
Managing Test Tools, Test Planning, Stage Wise Deliverables, Change & Configuration Management.
Conducting Case / System / Process Study for project planning, scoping, estimation, tracking and performing various
testing for the software.
Defining Quality Assurance Program, conducting software audits & reviews and maintaining relevant documentation for
the same.
Major Accountabilities: E2E SDLC including Scope, Timeline, Budget & Quality
Project Planning & Scoping –Account Initiation/Planning, scope/WBS defining, scheduling, cost estimation.
Ongoing Activities – E2E Managing & Monitoring of Project, including Design, Construct, Testing, deployment and
change management.
Pre and Post Production Coordination, Communication and planning with Customer.
Certifications:
Certificate Course on JSP, EJB from Tata InfoTech (Tulec).
Diploma Course on C Data Structures from Indian Institute of Technology, Kharagpur (Off campus study centre).
Certificate Course (Condensed) on C++ from Mecon Limited (A Government of India Enterprise) Ranchi.
Certified Brain Bench in VB 6.0, VB.Net & SQL from Brain Bench, US.
Certified in 35 Hrs (PDU) for PMP certification from PMI Deccan Chapter, PUNE
CAREER CONTOUR
Since Aug’08 with AMDOCS DVCI, Pune
Delivery/ PMO Manager/Release Manager/Program Manager.
Client: T Mobile UK, Telkom South Africa, VTN (Vietnam), TRUE (Thailand) etc
Application: Amdocs BSS Suit (including CRM, AMSS, Billing, Ordering (OMS), AR, CM etc with third party integration
with ESB, SAP etc
Projects: Complete BSS Upgrade to 8.1 and lots of customer based customization Projects on Amdocs BSS Suit.
Accountabilities:
Accountable for E2E Project, Account Management and Planning with Multiple multi technology CC PMs
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Spearheaded whole gamut of budgeting, allocation of budget, business planning, travel panning, resource, project
•
planning, managing and monitoring the budget /execution for the projects/accounts
Proficiently coordinated with customers to understand the requirements, managed the expectations and provided
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solutions to critical process, budget and quality issues
Effectively handled E2E Design, development and Test (ST/UAT/BUAT) management and controlled with multiple multi
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technology CC PMs
Deftly developed and implemented turn around strategies for the projects/accounts in terms of project management plan
•
and quality assurance strategy
Proficiently monitored and controlled Configuration/ Requirements/ Documentation Management & Planning with multiple
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multi technology CC PMs.
Proficiently monitored and controlled Sub System Test/RR, System Test/RR, and Acceptance Test/RR
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Resourcefully coordinated the delivery process, statuses and development progress to the top Management with the
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onsite Manager and Customer.
Accountable for following the project initiation process, follow the PRR role agreement between the Delivery and Site
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delivery streams (Onsite Offshore Model).
Distinction of managing support for post production defect fixes to stabilize production
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PMO Management Responsibilities
1. Complete “Budget Planning”.. Kick Off presentation/Gain Strategy PPT preparation for each releases of the Project
and day 2 day monitoring of the same till closer of the project.
2. Ongoing E2E Budget/CR monitoring & maintenance for Release & Drop CRS.
3. Travel Budget planning and tracking with the actual
4. Resource allocation for various CCs, supervision, appraisal, induction, development and performance management
of resources working in the PMO unit.
5. Develop and maintain the project management methodology including document templates, identifying project
phases, reporting and planning information for successful project delivery.
6. Maintenance of the Document Management and it’s tools across the organization.
7. Ongoing RISK management and day 2 day monitoring of the risk meeting.
8. Ongoing day 2 day project development progress tracking and issue resolutions, identifying cross directorate and
cross project dependencies, risks and activities and negotiating resolution to conflict.
9. Ongoing Development and maintenance of all performance dashboards and prepare reports to be submitted to the
top Management & Project team stakeholders.
10. Ongoing timely and relevant reporting of project progress, accountable to management & stakeholders
11. Perform financial analysis on all budgets and prepare various reports for all budget forecast of the running Project at
any interval of time.
Aug’04–Aug’08 with KPIT Cummins Info systems Ltd., Pune
Sr. Process Consultant (PMO PEG/SEPG) / PMO/Project Manager
Accountabilities
• Effectively executed CMMI 5 Quality Process and closely monitored the entire critical mission and RED status flagged
projects across the globe for KPIT
• Spearheaded and administered the internal projects for the Quality Process Controlling
• Proficiently supported the KPITC project team working for Tullet Prebon
• Resourcefully developed standard operating procedures for the engagement
• Dexterously redefined the estimation which helped a lot to the delivery team for the transparency of all the detail tasks and
activities
• Successfully managed Project Resource planning/scheduling and proper allocation of the work/task, based on the skill set
level of the VCIM team member
• Effectively Managed version controlling, testing strategy, testing resources training.
• Dexterously defined defect tracking process and communicated/agreed the same with Customer.
Tools: Test Director, QC, Clear Quest, MS Share point, MS Project, Rigorously used Digitie “ATLAS” for all the project
management with quality monitoring parameters and metrics.
PMO Management Responsibilities
1. Complete “Budget Planning”.. Kick Off presentation/Gain Strategy PPT preparation for each releases of the
Project and day 2 day monitoring of the same till close4r of the project.
2. Detail budget/timeline planning of the Project/Release
3. Ongoing Budget/CR monitoring & maintenance for Release & Drop CRS.
4. Travel Budget planning and tracking with the actual
5. Resource allocation for various CCs, supervision, appraisal, induction, development and performance
management of resources working in the PMO unit.
6. Develop and maintain the project management methodology including document templates, identifying project
phases, reporting and planning information for successful project delivery.
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7. Maintenance of the Document Management and it’s tools across the organization.
8. Ongoing RISK management and day 2 day monitoring of the risk meeting.
9. Ongoing day 2 day project development progress tracking and issue resolutions, identifying cross directorate
and cross project dependencies, risks and activities and negotiating resolution to conflict.
10. Ongoing Development and maintenance of all performance dashboards and prepare reports to be submitted to
the top Management & Project team stakeholders.
11. Ongoing timely and relevant reporting of project progress, accountable to management & stakeholders
12. Perform financial analysis on all budgets and prepare various reports for all budget forecast of the running
Project at any interval of time.
13. Ongoing effective management of project budget and accountable to projects sponsors for the control of project
expenditure.
PROJECT HANDLED
Client: Japan based manufacturer of semiconductors and electronics systems (HITACHI).
Title: VCIM.
Description: Project is an Inventory Management System, where data from (external) systems is consolidated, at fixed
interval, analyzed and processed to generate reports. The VCIM’s processed data is used as an input to their SAP system.
Client: Tullet Prebon (US/UK) and lots more internal project in PMO dept. (PEG/SEPG) as well.
Title: Tullet.
Description: Testing /Management/validation of the development work done by third party vender (HCL) for Tullet.
Client: Capital One, UK.
Role: Worked as Principle Systems Analyst (Techno Functional) / Project Manager).
Title: In house Projects.
Tools: Visual Basic 6.0, Oracle8/9/10, SQL, MS Access, COM, ADO, XML, UML, Unix, VSS, Clear Case, Mainframe (TSO
navigation), Test Director & Rational Clear Quest (defect maintenance tool).
Accountabilities
Analysing different systems of the Capital and providing solutions on the basis of the evaluation for various projects of
Cap One’s system.
Management/Planning of the development team, testing team and maintaining integration with other related systems and
coordination with Implementation Manager / Delivery Manager.
Management/Planning and analysing the problems and the different systems of the organisation and providing solutions to
them so as to fix up problems for their system.
Jan’04 Aug’04 with Onward Technologies Ltd., Pune
as Project Leader
Oct’02–Dec’03 with Uberall Solution Pvt. Ltd., Pune
as Project Leader
Feb’01 Sep’02 eXant Software Pvt. Ltd. UK
(Senior Software Eng.)
Jul’00 Jan’01 with Free lancing Development, Calcutta
as Senior Developer
May’97 Dec’99 with Oasis Exports and Trading Company Ltd., Calcutta
as Business Development Manager
Accountabilities
Looking after the food grains marketing in the eastern zone of India.
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Handling the management and the processing of the food grains in the company's factory (3 numbers each heading
around 60 75 skilled employees).
Administering Sales and Distribution of food grains in the eastern market comprising West Bengal, Bihar, Jharkhand,
Eastern MP and Delhi.
Directing the purchase of raw & unprocessed food grains from different markets.
SCHOLASTICS:
Master of Science (Mathematics) from Ranchi University in 1996.
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C DAC Diploma in Advanced Computing from Centre for Development of Advanced Computing (C DAC) – Calcutta.
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PERSONAL DOSSIER
Date of Birth : 16 May, 1971.
th
Address : Pune.
Passport Details : J2805150.
Preferred Location : Pune/Mumbai/Any
NOTE:-For details of expertise and experience, there are lot more to display I would
appreciate, the opportunity to discuss my credentials with you at a mutually convenient time.
Ajay Kumar Sinha
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