Manager Management

Donna Arnold

Contact Preference: Telephone 336-***-****, Cell 336-***-**** or Email *******@*******.*** OBJECTIVE: Seeking an executive management position that would provide new challenges and take full advantage of my 20+ years of multifaceted communications and business background. Experience: 9/1999 - 2010

Lexcom Telephone and Windstream Communications

Industry History of Experience:

Over 20+ years of strong communications and technology experience. Responsibilites:

Regulatory/Tariffs/Communications/Fraud Control/Bill/Contract Negotiations/Cost Management General Manager/Director, Regulatory and Revenue Assurance reported directly to President Direct a staff in a Team enviroment.

Awards received for saving millions in revenues and cost, most are recurring revenue savings. Strong leadership, billing and cost management skills. Problem solver, multifaceted experience in telecommunications including total responsibilities of all regulatory and legal functions for both state and federal,contract management including renewal and interconnection agreements and contracts, cost management, cost separations, revenue assurance, revenue requirements, pricing and new product development, fraud control, deployment and implementation of new products and services for broadband including internet, DSL, cable modem and digital cable,new tariffs and existing revisions on a state and federal level.

Strong interpersonal skills. Fraud investigation. Excellent written and verbal communications. Expense and capital budgeting.

Very strong federal and state regulatory skills including tariffs. Strong computer skills include but not limited to billing programs and systems for all services, carrier access billing and end user billing, billing on one bill, for all entities of the company including wireless, broadband,DSL, cable modem, cable T.V., internet, paging, long distance and local services.

Industry: Communications Technology

Education: West Texas A & M

University of Phoenix

References furnished on request.

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