Irina Farrow
PMP Certified
Project Manager
Skype: irynapastukhova
*****.**********@*****.***
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Skills
** ***** ** ********** ********* achieving measurable success managing projects in the $500,000 to $1M range. Through customer care, adherence to methodologies, and knowledge of various business solutions, I am able to steer projects that span multiple years to meet deadlines on or under budget.
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Experience
Invatron / Sr. Project Manager
AUGUST 2018 – PRESENT, MISSISSAUGA
Created a foundation of PMO standards and processes to guide project progression across the organization's portfolio of international food distributors.
Provided project management direction and guidance to teams, adhering to Agile methodologies and processes in order to deliver projects.
Aligned delivery of service with shifting client expectations, working tirelessly with teams across different continents and time zones.
Continuously benchmark project management performance to identify improvements and achieve higher capability maturity in project and portfolio management.
Trapeze Group / Project Manager
FEBRUARY 2010 – AUGUST 2018, MISSISSAUGA
Oversaw system upgrades and patch solutions for international customers to deliver results on deadline and on budget with a 100% completion rate.
Coordinated efforts across departments to guarantee successful implementation with minimal down time.
Resolves customer enquiries related to business processes, configuration changes, unexpected data results, software defects and more.
Engage with clients to ensure their expectations are being met and exceeded for every project.
Jonas Software / Team Leader
JUNE 2003 - DECEMBER 2009, RICHMOND HILL
Led a department of 8 highly qualified and technical employees to deliver results for accounts at the executive level.
Managed operational deliverables to meet approved SLAs and OLAs.
Actively participated in the development of new services, business opportunities, and in the expanding of existing services that resulted in profitable revenue growth.
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Education
University of Trade and Economy / Master's Degree
SEPTEMBER 1989, KIEV, UKRAINE
PMP Certification
DECEMBER 2016, TORONTO
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Technical
Summary
Proficient with MS Office and G-Suite products. Salesforce, OpenAir, JIRA, solid understanding of relationship database and programming languages.