Customer Service Representative
Resume:
Pine Bluff, Arkansas *****
*****.********@*****.***
SPECIAL SKILLS
Experienced and competent with Microsoft Word, Microsoft Works, Excel and Windows XP. Solid communication skills, in person and by phone. Possess strong work ethic and enthusiasm. Strong organizational skills.
EMPLOYMENT
Teletech Work at Home, Inc. C/O TELETECH
Inbound Call Customer Service Rep Oct 16 2017-April 09 2019
Handled customer accounts, took customer orders
Active Network, LLC (Seasonal)
Reservation Agent (Work at Home) May 8 2017-Sept 7 2017
Processed inbound call reservations for National Park campgrounds
DOUBLETREE HOTEL October 2009 – July 2011
424 W. Markham Little Rock, AR 72201
Houseman
Assist room attendants
Maintain floors and supply rooms
Receive supplies
SECURITAS Little Rock AR 72201 January 2009 – May 2009
1401 W Capitol Ave Suite G
Field Supervisor
Cover sites left open by call offs
Patrol sites that clients requested patrolled
Site visits to assure coverage and compliance with clients requests of method of coverage, fill sites Open, verify Officers were in compliance uniforms etc.
Sr. Customer Service Representative July 2008 – September 2008
FTD.COM., 2402 Wildwood Ave, Sherwood, AR 72120
Handle customer complaints/escalations
Handle customer accounts
Resolve Quality Assurance Issues
Customer Service Representative Oct. 2007 – July 2008
FTD.COM.2402 Wildwood Ave, Sherwood, AR 72120
Handle Customer Accounts
Verify Orders/Delivery
Resolve Quality Assurance Issues
Crossed Trained in order taking for various Florist both international and domestic
Office Recruiters 1202 Main St Ste 210 Little Rock, AR. 72202 Feb. 2007 - May 2007
Customer Service Representative
Handle Customer Accounts
Verify Orders/Delivery
Resolve Quality Assurance Issues
Crossed Trained in order taking for various Florist both international and domestic
Customer Service Representative Aug 2006 – Nov. 2006
Pinnacle Airlines 1 Airport Dr. Little Rock, AR
Worked Ticket Counter
Drove Pushback Tug
Belt Loader Driver
Bag Handler
Sr. Customer Service Re presentative Feb. 2001 – May 2005
Cingular Wireless, 17000 Cantrell Rd. Little Rock, AR
Handle Customer Accounts
Resolve billing issues and accept payment
Worked customer retention
* References available upon request
Contact this candidate