Henry H. Nguyen
Irvine, CA. **620
***************@*****.***
+001-979-***-****
EMPLOYMENT HISTORY
April 2015 - Present:
Job Responsibilities:
Serve as the subject matter expert in SAP QM and EH&S Substance modules.
Advise internal clients of best industry practices and implement solutions.
Refine systems, identify process gaps, and devise continuous improvements.
October 2010 – March 2015: Dow Chemical Company, Sr. Implementation Specialist, SAP-QM
Job Responsibilities:
Led internal clients in project scoping along with gathering detailed business process requirements.
Worked with business to assess current work processes and identified gaps.
Proposed, documented, and conducted “to be” work processes with business.
Participated in SAP implementation projects for 4 continents through all phases including blueprint, design, functional developments, realization & testing, training, and post go-live support.
Utilized functional knowledge to develop and implement system solutions that most effectively support business requirements.
Configured SAP system to meet design requirements.
Established test plans and led user acceptance test efforts.
Developed functional specifications and coordinated the testing and implementation of development activities.
Led, designed, and supported the development of complete process solutions taking into account other SAP modules, to enable system integration activities. Key integration points include: MM, QM, PP, and Sales and Distribution modules.
Led design and development reports to enable measurements of performance activities.
Managed projects and led teams to ensure project methods, approaches and controls were followed.
Assessed ongoing project issues and worked with customer along with internal technical experts to resolve and manage them.
Conducted solution demonstrations.
Developed training materials and delivered end user training.
Involved intimately with Manufacturing, Demand Planning and Management, Inventory Management, and Shipment processes.
EDUCATION
MBA, 1998 – Central Michigan University
B.S. ChE, 1985 – California State Polytechnic University, Magna Cum Laude
HONORS/AWARDS/CERTIFICATIONS
Root Cause Analysis, Apollo, 2018
Highest Number of Simultaneous Plant Start Ups, 2017
Highest Number of SAP Implementations in One Geography, 1999
Outstanding Chemical Engineering Student of the Year, 1984
Chevron Scholarship, 1984
LANGUAGES
English
Vietnamese
French