Maggie Zhang

587-***-****

ac9yz0@r.postjobfree.com

Currently, I am starting Graphic Design at Visual College of Art and Design at the new Calgary campus and I am seeking part time employment to support my living.

Versatile, reliable and efficient, I have successful experience in customer service, logistics, quality control and sales. Always adaptable to any situation, I work well within a team environment and I am confident in achieving goals independently. With a positive attitude and a willingness to learn, I know I can help create success in any environment.

Experience Highlights

J..Vair Anderson Jewellers (Seasonal) Nov 2018 – Jan 2019

Sales Service Representative

Calgary AB

Jewellery & Watches Associate

Aid and answer any product knowledge questions a customer has

Maintain a clean sales environment

Ensure the Jewelry is properly displayed in the cases

Assist in managing customer repairs

Answer and properly direct incoming phone calls

Respond and follow up sales inquiries

Kohl & Frisch Limited Aug 2017 – Aug 2018

Material Handler / QC Audit (Contract)

Calgary AB

Main duties were to audit orders and products within the Quality Control department prior to distribution to retailers

Provide support to production management resolving process deficiencies and communicating errors to relative departments

Utilizing the software application to assist with general warehouse functions such as: sorting, auditing items and stocking, perform cycle counts, picking/ packing product and put away, and replenishment of stock locations

TJX Canada/Winners Merchants International, L. P. Jun2017 – Aug2017

Store Associate

Calgary AB

Front Line / Cashier

Jewellery Associate

SCI Logistics January 2017 – March 2017

Material Handler

Calgary AB

picking/ Packing and Develop and maintain positive relationships with internal and external customers and colleagues

Learned and utilize various software systems

Handle inventory loads; perform cycle counts; replenishment of stock locations; shipping and receiving

Maintain accordance with specific Standard Operating Procedures at acceptable productivity levels

Holt Renfrew November 2016 – December 2016

Customer service (Seasonal)

Calgary AB

Ensured excellent customer service to clients

Maintained corporate standards for presentation and accommodation

Assisted with colleagues to ensure quality service

Aquatic Imports 2008 Inc. January 2015 – November 2016

Material Handler / Order Operation

Calgary AB

Maintain inventory with close attention to detail

picking/ packing and order supplies

Fast paced environment

Closer – Thrift Shop & Bar September 2013 – September 2014

Owner and Operator

Nanjing, China

Operated all aspects of the store

Pro Farm Manufacturing August 2007 – July 2013

Assistant Manager

Nanjing, China

Improved profit margin by 5% through freight negotiations and container purchases

Managed logistics of shipping goods from manufacturer to client

High pressure environment dealing with niche market goods

Organized contracts internationally between clients and manufacturers

Factory Direct December 2006 – July 2007

Assistant Manager

Calgary AB

Organized and managed event sales across BC, Alberta, and Saskatchewan

Tasks included managing staff, advertising and managing assets

Negotiated sales with clients

Education

Visual College of Art and Design

Graphic Design

Calgary AB, 2019

Columbia College

English – ESL

Calgary AB, 2016

University of Nanjing

BA Accounting and Business/Management

Nanjing, China 2001

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