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Customer Service Security Officer

Location:
Toronto, ON, Canada
Salary:
50,000CAD
Posted:
August 01, 2019

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Resume:

Yuri Spevak

*** ***., *** ****** ******, North York, ON, M6B 3J2, Canada

Cell Phone 1-647-***-**** / ac9yld@r.postjobfree.com

Logistics and Operations Analyst

Demand Forecasting Purchasing and Finance Tenders

Leadership and Team Building Contracts Negotiation Analysis

Shipping Coordination Export Regulatory Compliance

Customer Service Management Sea, Road, Rail Shipping

Vessel Schedule Management Operations Savings Analysis

SUMMARY OF QUALIFICATIONS

International experience in managing export documentations and declarations

Knowledgeable on the methods for moving goods by air, rail, sea, or road, including the relative costs

Experience in dealing with large and competitive markets such as East Europe and Middle East

Excellent interpersonal skills with sharp analytical and problem solving capabilities

Proven experience in vendor tenders

Sourcing & Vendor agreement costs analysis

Operations productivity analysis and demand forecasting

Leadership and Team Building

Proficient in Microsoft Office package, SAP, BI and full understanding of shipping programs

Databases queries

ACHIEVEMENTS

Increased operation savings by 10%-15% through cutting vendors costs and restructuring the logistics activities in new vendor agreements

Increased customer satisfaction by maintaining accurate schedule and providing quick transportation solutions

EMPLOYMENT HISTORY

Pool Technician Apr 2019 – Aug 2019

Toronto pool services Vaughan, Canada

●Scheduled weekly pool maintenance

●Pool cleaning (using aggressive chemicals like chlorine/acid)

●Pool fixing (concrete preparation and new liner installation)

●Season pool opening/closing

●Equipment installation and replacement (piping, filter, pump and heater)

●Merchandise and spare parts pick up from suppliers and vendors

●Customer delivery

East Europe & Middle East Business Operations Analyst Jan 2014 – Mar 2019

ZIM Integrated Shipping Services LTD. A1 operations area Haifa, Israel

●Collecting and analyzing financial data for advice for decision making in the operations department, performing economic evaluations, financing scenarios comparison and reporting to the company management

●Monitoring and forecasting the transport costs and operating expenses, identify extraordinary expenses and examining methods to generate savings

●Cost-benefit check and viewing economic viability for new ports and terminals

●Performing sensitivity analysis when rates change in existing contracts and checking profitability before making bids

●Statistical data collection for evaluating market share of ZIM among all import and export cargo at ports of Israel

●Vessels' performance, ports' and overseas company's agencies activities measurement with a recommendation on ways of streamlining

●Producing periodic activity reports and analysis predictions for future growth in the volume of operational activities

Yuri Spevak Page 2

Global Business Operations Analyst Feb 2015 – Dec 2015

ZIM Integrated Shipping Services LTD. Global performance department Haifa, Israel

●Concentrating operational data, analysis and presentation, generating operational reports as required by the department

●Operational support of projects from the stage of concept to implementation phase

●Collect financial and operational information about competing companies, examine and analyze trading volumes, financial periodicals, company financial statements and other financial and operation reports and publications for ZIM’s market position

●Initiation of operational expenses reduction by maintaining costs/operational expenses control, including issuing expenses reports

●Tracking & analyzing performance of ships at sea ports as per the proforma (fuel consumption, speed, cargo load planning, performance of the ports vessel handling)

●Responsibility and managing the optimal operation of the BI system (cleansing the incorrect data, reports development, etc.)

●Utilizing and assist in the development of new applications for analysis and decision-making, relying on economic models

Customer Service and Information Center Clerk 2013

ZIM Integrated Shipping Services LTD. Haifa, Israel

●Providing solutions to customers' problems

●Coordination of the customer with various ZIM's departments

●Work with ZIM's agencies abroad

●Work with sales department and assistance for their back office

Tallyman at Haifa Port 2012

Gal-Yam LTD. Haifa, Israel

●Container, bulk cargo and general cargo tally

●Load and discharge cargo inspection

Security Officer in Several Strategic Facilities 2007 – 2011

Elbit Systems, Eilat port, Mekorot desalination facility Haifa, Eilat, Israel

MILTARY SERVICE

Compulsory Service in IDF - Squad leader, Infantry 2003 – 2006

EDUCATION & PROFESSIONAL DEVELOPMENT

Masters Degree: Statistics and logistics 2012 - 2014

University of Haifa

bachelors Degree: Management and Economics 2009 - 2012

University of Ben Gurion

associates Degree: Electronics 2003

Bosmat (Haifa technical high school)



Contact this candidate