Customer Service Developer

PREETI VIRDI

** **** **** ********, ** L*Y *S*

+1-647-***-****

******.*********@*****.***

SUMMARY OF QUALIFICATIONS

• Computer Software and Database Development (2017-2019) LAMBTON COLLEGE, TORONTO, ON

• M.TECH Computer Science (2011-2013)

GURU NANAK DEV UNIVERSITY, PUNJAB

• B.TECH Computer Science ( 2007-2011)

PUNJAB TECHNICAL UNIVERSITY, PUNJAB

TECHNICAL/COMPUTER SKILLS

• Languages: C/C++, ASP .Net, SQL, PHP, Bootstrap, HTML5, JavaScript, jQuery.

• Operating Systems: WINDOWS, MAC

• Databases: Oracle, PL/SQL

CORE COMPETENCIES

• Complaint Resolution

• Help Desk Support

• Relationship Building

• Technical Troubleshooting

• Customer Service

• Database Management

• Business Development

PROFESSIONAL EXPERIENCE

Technician (May 2019)

• Worked as Hardware Technician for 6 months in well reputed company.

• Hired by MIRCOM GROUP OF COMPANIES as Hand solder Database Developer (2016-2017)

• Ability to design code and implement responsive websites using modern techniques.

• Provide Database development assistance in creating specific applications for specific applications for business.

• Energetic team player, skilled at conducting research, analysis and database management to track client needs and improve retention.

Assistant Professor (2013-2016)

• As in teaching profession, my job was to teach various subjects like SQL, Data Structures, Data Analysis and Algorithms and deals with the projects that comes underway.

• Moreover, I taught various languages such as C++, HTML5, .NET TRAINING AND PROJECTS

• Cashless Fees Payment System using PHP

• Urban Clap and banking Aptitude using ASP.NET

• Banking Management using C++

• Amritsar Search Engine using .net at C.S Technologies. PUBLICATIONS AND PRESENTATIONS

• Preeti kaur, "Implementation of image processing algorithms on the parallel platform using matlab", in proceedings of International journal of computer science & engineering technology, 2013, vol 4, pp 696-704, 2013.

• Preeti kaur, Anil kumar, " Systematic Inspection of Scheduling Policies and Algorithms In grid computing" in proceedings of DAV National Congress on Science & Technology, jalandhar, May 30, 2013.

• Preeti kaur, Anil Kumar, "Utilization of Multicore Processors Using Parallel Image Enhancement Algorithms" in proceedings of international journal of futuristic science engineering and technology, ISSN 2320-4486, 12 June 2013.

Detailed Professional References Available upon Request

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