BILL FORKER

**** ********* *****, *********, ** *0515 · 859-***-****

ac9yke@r.postjobfree.com

Hard-working, dedicated individual with a strong attention to detail seeks a change of careers.

EXPERIENCE

JANUARY 2017 – MARCH 2019

CHILD INFORMATION COORDINATOR, SAVE THE CHILDREN

Working in the Sponsorship Office, proofed and processed correspondence between children and their sponsors, ensuring that time and safety standards were met. Reviewed paperwork from schools for completeness and tracked and entered the resulting information. Reviewed photographs of children to ensure they met quality standards. Uploaded information to the home office on a regular basis and resolved issues with the same. Maintained a tracking system for communicating problems to the home office. Helped train new staff on our policies and procedures. Operated and maintained basic office equipment including copier, fax machine, scanner and paper folder/envelope stuffer. Ordered and maintained office supply inventory.

DECEMBER 2012 – JULY 2016

SOFTWARE APPLICATIONS TESTER, GLOBAL SCIENCE AND TECHNOLOGY (GST)

Wrote and executed testing plans to test improvements in software for the court system for the state of West Virginia. Worked with a small team to detect, communicate, and test problems and implement improvements to the software.

JULY 2002 – DECEMBER 2012

SHIPPING CLERK, YAZAKI NORTH AMERICA

Provided shipping requirements and documentation for an auto parts manufacturer. Developed systems to track reduced shipments and their recoveries and track the number of outgoing containers. Worked with customers both internal and external to provide timely responses to inquiries. Provided timely communication of shipments to customers.

APRIL 1993 – APRIL 2002

PROJECT COORDINATOR, Lexington Opinion Research, inc.

Worked in a full-service marketing research company, fulfilling many roles. Tasks included conducting telephone and in person interviews, mystery shops, performing data entry, and hosting focus groups. Processed projects from the initial client contact to final billing. Scheduled and trained a staff of up to twenty individuals depending on the needs of the project.

EDUCATION

1993

BACHELOR OF SCIENCE- COMMUNICATIONS, UNIVERSITY OF KENTUCKY