Pharmacy Customer Care

Professional Summary

Pharmacy experience: Pharmacist with five years of experience in retail and long-term care pharmacy providing excellent customer care. Consistently demonstrate effective interfacing skills in consulting with physicians and nurse practitioners. Proficient in all pharmacy day to day operations. Proven ability to retain customers and increase volume. Provide insightful medical counseling while processing prescriptions.

Leadership & Teamwork: Able to mesh with pharmacy technicians, while effectively improving the work flow. Provide necessary training to pharmacy personnel.

Education

Masters of Science, Pharmacy

Sastra research educational pharmaceutics department (jntu university) 2015-2017

Bachelor of Science, Pharmacy

Seven hills(jntu university) 2009-2013

Skills

Pharmacy software TRACKCARE, PHARMASOFT.

Administrative MS Windows, MS Office (Word, Excel, PowerPoint)

Employment History

WINAVIT TECHNOLOGIES PVT LTD SEP 2013 – JUN-2015

Prepares medications by reviewing and interpreting physician orders; detecting therapeutic incompatibilities.

Completes pharmacy operational requirements by organizing and directing technicians' work flow; verifying their preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections.

Provides pharmacological information by answering questions and requests of health care professionals; counseling patients on drug therapies.

Dispense prescriptions after screening orders for appropriate dose, drug interactions, allergies and contraindications.Manage order entry and prescription verification.

Protects patients and technicians by adhering to infection-control protocols.Process prescriptions in a long term care pharmacy servicing .

Protects patients and technicians by adhering to infection-control protocols.

Process prescriptions in a long term care pharmacy servicing .

Manage order entry and prescription verification.Provides pharmacological information by answering questions and requests of health care professionals; counseling patients on drug therapies.

Protects patients and technicians by adhering to infection-control protocols.

Controls medications by monitoring drug therapies; advising interventions.

Interface with insurance companies concerning billing/reimbursement issues.

Supervise day-to-day technician workflow, conduct medication assessments and coordinate timely deliveries to facilities.

2015-2017- Manipal Hospital.

2017-2018- Medlife International PVT LTD.

2018-2019- Radiant Health Care PVT LTD.

PERSONAL PROFILE

Name : Shaik.Hamshira

Date of Birth : 20.07.1991

Father's Name : SK.Mahaboob basha

Marital Status : Single

Sex : Female

Language Known : Hindi & English, Telugu,kannada,urdu,Malayalam.

Nationality : Indian

Declaration :

I do hereby declare that the above-mentioned statements are true to the best of my knowledge.

Date -13-02-18. Signature: Hamshira Shaik.

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