Software Engineering

Wasim Osman

*****.*****@****.*** https://www.linkedin.com/in/wasimosman/ +1-647-***-**** North York, ON M2J2C3

I am an experienced Agile Coach and Scrum Master with a demonstrated history of working with culturally diverse, geographically dispersed teams, building SAAS applications and maintaining software infrastructure at scale.

My strength is keeping the big picture in focus while drilling down to the details and driving to deadlines. I work with diverse cross functional teams focused on product and DevOps following Agile frameworks. I coach teams and mentor individuals while building team collaboration for customer focused product releases.

Professional Experience

NewsCred Inc. • Dhaka, Bangladesh / North York, ON, Canada • October 2016 to Present

Agile Coach

As an Agile Coach, I have played a key role in guiding multiple teams towards using Agile practices and values at a sustainable pace. I have facilitated scrum/kanban/waterfall activities including; running sprints, supervising daily standups, retrospective meetings and backlog refinements. Communicated key updates to stakeholders, and balanced their demands with team velocities.

Key Accomplishments:

●Coached 3 engineering teams simultaneously for years that worked with product, DevOps and software support

●Successfully implemented agile practices with teams that followed traditional processes

●Prioritized similar nature of work to specified sprints that resulted in 50% more story point completion per sprint

●Improved communication for distributed teams by implementing shorter yet informative meetings

●Worked closely with the product owners to increase visibility of product requirements to the teams

●Introduced and facilitated a balanced distribution of work (for some teams) between development work and ongoing client requests for software support.

●Established a standardized method of setting Epics to correspond with the teams and individual performance.

●Engaged in difficult conversations, and helped foster an atmosphere of safety for team members and their ecosystems to have safe conversations

●Coached senior leadership and teams in the application of Agile and Kanban software tools and techniques that are best suited to the teams and the problems they are working on

●Worked effectively at influencing, motivating and inspiring individuals and teams at all levels

●Mentored scrum masters for new teams.

●Being an expert in JIRA, JQL and Confluence, I had administrative privileges and gave access to users and supervised project board and Confluence spaces as was necessary.

NewsCred Inc. • Dhaka, Bangladesh • January 2016 to October 2016

Scrum Master

As a Scrum Master, I was largely responsible for Implementing standard agile practices within newly formed teams. I had to play a key role in facilitating discussion, decision making, and conflict resolution within and across teams.

Key Accomplishments:

●Organized and facilitated release & sprint planning, release & sprint retrospectives, daily stand-ups and inter-team dependency meetings.

●Assisted teams in tracking and communicating team progress and metrics.

●Supported and empowered the team to make appropriate commitments through story selection and task definition.

●Identified and removed any impediments/distractions that interfere with the team’s ability to deliver against team commitments.

●Facilitated and guided teams and individuals transform from traditional software development processes to Agile processes.

●Shielded teams from unnecessary interferences

●Incorporated epics, themes, business problems and features into concise user stories that are granular enough to be achieved in a single sprint

●Pioneered Scrum of Scrums with representatives from other engineering teams.

●Worked with distributed teams and regularly conducted 1-on-1 meetings with team members for removing blockers.

●Facilitated teams to become more transparent about long and short-term goals.

NewsCred Inc. • Dhaka, Bangladesh • January 2014 to December 2015

Human Resources Executive

I was largely responsible for technical recruitment during this time. I had to constantly work with the engineers that helped me better understand the dynamics of the engineering teams. I conducted interviews along with our engineers for all technical openings and gathered feedback towards a decision.

FiscalReps Ltd. • Hampshire, United Kingdom • October 2012 to April 2013

Intern

A B2B SaaS company providing financial and tax compliance solutions for client organizations with a presence in multiple EU countries. As an intern, I was researching and developing a business plan for a work in progress software component for individual user profiles.

Certifications

●Certified ScrumMaster (CSM)

●Certified Scrum Product Owner (CSPO)

Technical Proficiency

●Project Management: JIRA, JQL, Confluence, Agility Health Radar, Trello

●Software Development Process: Scrum, Kanban, SAFe, Lean, Waterfall

●Analytics: Periscope Data, New Relic, Chronograf, Grafana, Kibana

●Software Development: Python, SQL, HTML, CSS, Github, AppleScript

●Operating System: Linux, MacOS, Windows, Raspbian

●Design: Sketch, Adobe Illustrator, Adobe Photoshop, 3ds Max

●Recruitment Tool: Greenhouse, SmartRecruiters

●Support: Zendesk

Education

Global Financial Trading MSc., 2013

Coventry University • United Kingdom

Bachelor of Business Administration, 2012

North South University • Bangladesh

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