Medical Customer Service
Resume:
Hello
I’m Natalie Moya
San Antonio, TX. 78247
***********@*****.***
Technical Phlebotomy Skills
● Adhering to Government Regulations
● Applying Tourniquets
● Basic Life Support
● Collecting Blood Using Proper
Technique and Protocol
● Decontaminating Puncture Site
● Documenting All Procedures
● Following Infection Control Guidelines
● Learning New Software
● Locating Appropriate Veins for Blood
Collection
● Maintaining Lab Equipment
● Manual and Finger Dexterity
● Microsoft Excel
● Microsoft Word
● Close Vision
● Minimizing Waste of Supplies
● Ordering Supplies
● Properly Labeling Specimens
● Taking Vital Signs
● Preparing Specimens for Transport to
Laboratory
● Transporting Specimens to Laboratory
● Writing Reports, Correspondence and
Policies
● Reading and Interpreting Medical
Documents
● Responding to Emergency Situations
● Safely Disposing of Blood and Bodily
Fluids
● Sterilizing Collection Site
● Suggesting Ways to Improve Quality
and Efficiency of Blood Collection
August 2015-Present
Worldwide Clinical Trials, Inc.-Phlebotomist, Medical Associate, and Research Technician
● Work in a bioanalytical research setting
● Collect blood samples according to protocol
● Centrifuge and Harvest blood samples in a Laboratory setting according to protocol
● Freeze and ship blood samples according to protocol
● Perform ECG’s, vitals, and various other Medical tasks
● Collect urine and fecal samples according to protocol
● Maintain up to date training in majority of all aspects of Phlebotomy, Research, and Medical Assisting
October 2010 - June 2015
2
Casulo Hotel -Night Auditor
● Various duties pertaining to running a boutique hotel
● Performed bookkeeping and nightly auditing for hotel
● Performed checkins/checkouts according to procedure
● Handled cash, checks, and credit cards
● Also used basic computer skills and POS system
June 2010-December 2010
St. David’s North Austin Medical Center -Certified Surgical Technologist/Clinical Intern
● Knowledge of surgical instrumentation
● Proper setup of sterile equipment including instruments, sterile drapes, and surgical solutions
● Assist with preparing patients for surgical procedures
● Maintain correct count of instrumentation and supplies before, during, and after surgical procedures
● Anticipate surgeons needs during procedures and pass correct instrumentation
● Keep operating rooms stocked with sterile supplies and ensure all equipment is working properly
● Observed and assisted in many different types of surgical procedures including; General, Ob/Gyn, Peripheral Vascular, Neuro, Orthopedic, and Cardiothoracic Education
August 2008 - December 2010
Virginia College/ Austin,TX - Associates Degree in Applied Science Awards
● National Board of Surgical Technology and Surgical Assisting Certification in December of 2010
● President’s list at Virginia College 2008/2009
● Dean’s list at Virginia College 2009/2010
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