Assistant Customer Service

Donieca McGhee

**** ** ** ** *** #***

Portland OR 97209

**************@*****.***

971-***-****

Experienced Mortgage Assistant who has extremely strong marketing skills to go along with great customer service abilities. Adept at maintaining customer files developing lists of prospective clients and creating mortgage checklists.

Core Qualities

Proficient in the use of Microsoft productivity software

Excellent communication skills

Strong lead qualification abilities

Thorough and a strong eye for detail

Reliable and efficient

Great customer service skills

Dedicated to helping the mortgage broker/lender grow the business

Experience

2002

Mortgate Receptionist

Jr. Loan Processor

American Standard Mortgate Portland OR

2003

Doc Assistant

Funding Assistant

Meritage Mortgate

Lake Oswego, OR

2004

Jr. Loan Processor

Indigo Financing

Portland OR

2008

HMDA MAINTENANCE CLERK

Mortgate Auditor

Sale Files

Shipping

Kelly Services/ M&T Bank

Know files from initial Input to Closing love working month ends to close out existing line and in pipeline. Used DataTrac/CalyxPointe for processing worked both sides of Mortgate lender and broker.

References

John Belli 503-***-****

West Linn Mortgate

Denise Millage 503-***-****

Hanson Shelter PDX

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