SIJU THANKACHAN

Mob :- +965-********

Email: ac9wbx@r.postjobfree.com

Carrer Objective

To systematically enhance a challenging and rewarding position in Information Technology with an organization which recognizes my true potential and provides me sufficient avenue for professional growth through nurturing my technical skills and competencies.

Professional Experience

Total Experience –11 Years

Work Experience

1)Presently working at Banta Furniture as Network Administrator, Kuwait. (Since September 2017)

Banta is a leading retailer of Home Furnishing, Furniture and Home Décor.

Ensured working and operational efficiency of entire network, ERP systems operating according to prescribed best practices and technical standards.

Installing, configuration and troubleshooting on network routers, switches, security devices and end user’s PC.

Administering AD, DNS, DHCP, GPO and Antivirus through console. Ample knowledge in MS Windows OS, servers 2008/ 2012.

Managing Firewall Devices-Cisco ASDM over branch locations, Security devices CCTV and ZKTeco for attendance management.

Managing Virtual Servers over VMware VSphere client 6.0, support in issues related to virtual machines and hosts, taking snapshots, load-balancing.

Performing server backups on Veeam Backup & Replication 9.0 and maintaining offsite tape storage through self-created auto backup scripts. Self-implemented auto back scripts for all retail local store DB.

Administrating SAN storage device. Installation and support on Cisco VPN and Citrix.

Installation & configuration of ERP application Microsoft Dynamics AX 2009, 2012. Detailed Known Configuration of Retail DB Utility, Async Configuration utility. Providing support to AX client, DB and POS related issues.

Manage on SQL server for daily back up process and creating database users with permission for ERP purpose. Managing BI tool Tableau for data analyzing.

Maintaining infrastructure inventory, MS licensing, Documenting network configuration and operational procedures.

2)IT Technical Support Engineer at Trafalgar General Trading Company, Kuwait. (Oct 2015- Sep2017)

Trafalgar is an internationally recognized luxury retailer with specialized boutiques in GCC.

Responsible in handling the entire End Users systems, IT network equipment’s (Routers & Switches), CCTV, Servers and Application Software’s.

Managing Firewall Devices- Cyberroam, Cisco ASDM, and Cisco VOIP devices through CUCM. Efficient in Handling Kaspersky Security Centre console & Veeam backup & Replication application for Daily backup process.

Managing 20+ Virtual Servers over VMware VSphere client.

Manage and handles ERP applications Microsoft Dynamics AX 2012 and Microsoft Dynamics CRM web based application also through Microsoft Outlook using client plug-in.

3)Technical Support Engineer at Capgemini India Pvt. Ltd., Mumbai. (Jan2012 – July 2014)

On payroll of Teamlease Pvt. Ltd. from (Dec 2010 – Jan 2012)

Capgemini is dealing with the IT Services, Consulting, Technology & Outsourcing Company.

Giving technical support to the users from different projects.

Configuring the VLAN & troubleshooting on Network related problems.

Troubleshooting on various application software’s for project requirement.

Using tools like Office Communicator, Lync, RDC for connecting the user’s system remotely and to solve the problem

4) Senior Network Engineer at OCS Services Pvt. Ltd., Mumbai. (Sep 2010- Dec 2010)

OCS is the one of the leading offshore company recruiting in Marine, Oil & Gas Services.

Installation & troubleshooting on Routers, Switches, Servers Firewalls, & taking care of user’s desktops etc.

5) Senior Network Engineer at HCL Infosystems LTD, Mumbai (Aug 2005 – JAN 2010) .

HCL is a leading global technology and IT solution provider for the Software, Hardware & Networks.

In charge of the following key customers: American School of Bombay, Citi Bank, IL&FS Infotech, IL&FS Investsmart Limited, Oracle, Sunmicrosystem, Wockhardt Ltd. UTI Bank, ICICI Bank, Marico Industries Limited.

Installation & troubleshooting of Cisco & Maipu routers, switches, configuring VLAN’s, access-list, Firewalls, & maintaining the laptops, Desktops of the customers, also experience on Win 2003, 2008 servers with AD/ ISA Servers, Migration of Win 2000 to 2003 or 2008, implementation and maintain the group policy, DNS & DHCP servers, data back-ups & recovery. Giving support to software, Hardware, Network & OS related Problems & at the same time providing solutions for the Problems.

Education Qualification

SSC passed from the Board of Public Examination, Kerala.

HSC from M.G. University, Kerala.

BE Computer Engineering from All Institute of Engineering & Management, Mumbai.

Professional Qualification: -

Certified in CCNA (Cisco Certified Network Associate). ID No: CSCO12729246.

Certified in MCP, MCSA in Windows Server 2012 (Microsoft Certified Solutions Associate). MCSA ID#CD1236158.

Computer Qualification: -

Diploma in Computer Hardware and Networking from Solution World, Authorized Wipro e-peripherals Training Center, Mumbai.

Language Skills

Mother Tongue :

Malayalam

Other Known languages :

English, Hindi, Tamil, Marathi

Personal Details

Sex :

Male

Date of Birth :

12.07.1982.

Marital Status :

Married

Present Address :

Flat No: 40, 8th Floor, Above Desi Treat Restaurant, Block No: 10, Isa Qatami Street, Salmiya, Kuwait.

Civil ID & Driving License no:

282*********

VISA type

Article 18 ( Transferable)

Passport No :

P6326079

Nationality:

Indian

Religion:

Christian

Place: Salmiya, Kuwait Sd/-

Date: Signature of Candidate

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