Credit and Collection Operations Manager

RYAN B.LACHICA

E-mail Address: **************@*****.*** Mobile No +63 908-***-****

Permanent Address:

9B Boracay Tower Palm Beach Villas Metrobank Avenue, Metropolitan Park Roxas Blvd. Pasay City SUMMARY

I have experience on ERP implementations and conversions, hands on involvement in the successful transition of corporate acquisitions including change management, and firsthand knowledge in the creation of AR/ OTC departments for shared services or stand-alone operations, including all relevant policies and procedures. WORK EXPERIENCE

Assistant Manager –OTC- Credit & Collections

Concepcion Carrier Airconditioning Company, Aug 08, 2016 to Present.

Ensures credit operations performance targets are achieved.

Minimizes delinquencies and recovers revenue by performing collection activities.

Reduces risk by ensuring all collection activities are conducted accordingly and keeping accurate records.

Improves collection efforts by identifying, analyzing, and recommending loss litigation opportunities.

Aligns departmental procedures with bank/industry standards by developing/documenting policy.

Reviews AR Aging reports to ascertain status of receivables and evaluate proper course of action on delinquent accounts.

Oversees and assists with timely clean-up of unapplied credits, short payments and charge backs.

Audits delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before recommending for write-off.

Reviews monthly collection forecast for accuracy.

Manages relations with collection agencies.

Addresses process gaps that arise when performing daily operational activities for the entire Credit Operations Team.

Motivates and empowers direct reports; Manages resources accordingly to deliver the required performance and flag resourcing constraints.

Continuously assesses and refines OTC process based on SLA performance and customer feedback. AR Officer (Team Lead)- Credit & Collections

SONY Philippines Inc., April 1, 2011 to June 30, 2016. Associate Team Lead/ Senior Accounts Payable Analyst (Harrah’s Entertainment Account) IBM Business Services, May 2009 – March 2011

Sent to Las Vegas, Nevada USA for 1month transition for Accounts Payable June 2009 - July 2009 SALES & HR COORDINATOR

BRASS LIGHT INTERNATIONAL, a NAFFCO Group of Companies, January 2009-April 2009 PO Box 261800, Jebel Ali Free Zone, Dubai, United Arab Emirates NAFFCO, an ISO 9001:2000 certified company with its World Headquarters at Dubai - UAE, is the largest fire fighting equipment manufacturing company in the Middle East and 5th world wide and it has customers over 78 countries worldwide.

AR CONTROLLER

ZUELLIG PHARMA PHILIPPINES, October 2007-December 2008 CORPORATE ACCOUNTING/ ACCOUNTS PAYABLE

ASIA BREWERY INCORPORATED, October 2004- October 2007 EDUCATIONAL ATTAINMENT

TERTIARY FAR EASTERN UNIVERSITY Morayta, Manila

• B.S. in Financial Accounting

• SY 1999 – 2003

SECONDARY SAINT JOSEPH SCHOOL Gagalangin, Tondo

SY 1995 – 1999

PRIMARY KASARINLAN ELEMENTARY SCHOOL Caloocan City SY 1989 – 1995

SEMINARS AND TRAININGS ATTENDED

LEAN SIX SIGMA: YELLOW BELT

Concepcion Business Services, Inc.

EFFECTIVE PRESENTATION SKILLS

Concepcion Business Services, Inc.

4 PILLARS OF HIGH PERFORMING LEADERS

Concepcion Business Services, Inc.

SKILLS

Computer Literate (MS Office Applications); ERP System; Foxpro; Advance Excel, System 21, SAP GUI and S4 Hana key user, Powerpoint presentation, Visio Mapping. REFERENCES

Available Upon Request

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