Sales Customer Service

P a g e *

July-****

MOHAMED RASHID

E-mail – *******@*****.***

Mobile - +974-****-****.

SUMMERY.

Lead by an example to maximize store contribution through exploiting every opportunity to drive sales, leads by an example to reduce stock loss, maximize opportunities and maintain cost controls. Ensures individual and store compliance with company regulations and procedures. CAREER OBJECTIVE.

Aggressively provide standard hospitality to customer with assertive behavior and aggressively driving store sales growth and profits by adopting a well-trained, customer-responsive skills and also minimized stock loss with high visual impact on store i.e. commerciality Vs presentation. PROFESSIONAL EXPERIENCE.

Work with Lanka Products (PVT) Ltd as a Sales Associate. From 2018 June till Now.

Training cashier.

Customer service training.

Work with Lanka Products (PVT) Ltd as a Sales Man. From 2017 August till June 2018.

Choose product needs in market.

Analysis reports.

Work with customer feedback.

JOB RESPOSIBILIES.

Greeting customers, Responding to questions, improving engagement with merchandise and providing outstanding customer services.

Operation cash register, Managing financial transactions and balancing drawers.

Achieving established goals.

Directing customers to merchandise within to store.

Increasing in store sales.

Superior product knowledge.

Maintaining an orderly appearance throughout the sales floor.

Introducing promotions and opportunities to customers.

Cross-selling products to increase purchase amounts. P a g e 2

July-2019

COLLEGE EDUCATION.

G.C.E- Ordinary Level. in 2013 with the following results, Result & School: A-5C-2S / MT/Ajmeer National School.

G.C.E- Advanced Level. in 2016 in the Commerce stream, with the following results, Result & School: 2C-S (Business-Studies/Economics/Accounting) / MT/Ajmeer National School. PROFESSIONAL QUALIFICATIONS.

Preliminary Certificate in Marketing. Successfully completed the program at Sri Lanka Institute of Marketing (SLIM).

Diploma in English. Successfully completed Diploma in English at NCI Tutorial College Kandy.

Experienced in Microsoft Office Package (Word/ Excel/ PowerPoint) LANGUAGE SKILLS.

English – Intermediate oral and medium read and write.

Tamil – Native Language.

Sinhalese – Fluent in oral, Medium read and write. EXTRA-CURRICULAR ACTIVITES.

Member of the College Volleyball Team.

Professional Member of SLIM (Sri Lanka Institute of Marketing)

Have participated College Sports Meet in Track and Field Events. PERSONAL INFORMATIONS.

NAME : Mohamed Rashid

NAME IN FULL : Nilafdeen Mohamed Rashid

DATE OF BIRTH : 15th July 1997 (Age-22)

MARITAL STATUS : Single

GENDER : Male

NATIONALITY : Sri Lankan

TELEPHONE : +974-****-****

PASSPORT NO : N7781173

DRIVING LISENCE : Sri Lanka Only

BILINGUAL IN : English, Sinhalese &Tamil

DECLARATION.

I do here by certify that the above particular are true and accurate to the best of my Knowledge.

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