Customer Service Care
Resume:
Heidedal
Bloemfontein
Amanda Lena Mintoor
************.*****@*******.**.**
To whom it may concern
I hereby apply for the vacant position as advertised In your company.
I have strong admin experience and a passion for customer service. Currently I am working as admin assistant/receptionist/switchboard/customer service consultant.
My best features are my passion for dealing with customers, problem solving. Telephone etiquette.
Friendly but firm, hardworking, reliable, and loyal.
I would like to be an asset to your company and hope to get some positive feedback from you soon.
Thanks for your time and effort.
A.L. Mintoor (Mrs.)
PERSONAL DETAILS
SURNAME: Mintoor
FIRST NAMES: Amanda Lena
D.O.B: 3 August 1962
I.D NUMBER: 620**********
GENDER: Female
MARITAL STATUS: Widow
NATIONALITY: S.A Citizen
HOME LANGUAGE: Afrikaans
OTHER LANGUAGES: English
HOME ADDRESS: 130 Sonneblom street.
Heidedal, BFN, 9301
CONTACT NO: 072*******
HEALTH: Good
CRIMINAL OFFENCE: None
HISTORY OF EMPLOYMENT
COMPANY
FAST WAY COURIERS: AUGUST 2014 - CURRENTLY
POSITION: Customer consultant/Admin clerk
DUTIES: Reception
Switchboard
Customer service
Enquires
Admin
Problem solving regarding parcels
Filling
COMPANY
M.O.W: 2010 - Currently
(MEALS ON WHEELS COMMUNITY SERVICES)
POSITION: Manager
Voluntarily work
DUTIES: Purchases, Budget,
Personnel files, Petty cash,
Fund raising, Menus, Monthly stats.
COMPANY
3 MILITARY HOSPITAL TEMPE: 1982 – 1992
POSITION: Senior admin clerk
DUTIES: Filling tasks, Switch board duties,
Medical information, Printouts doctors
Admission and discharge of patients,
Capturing of medical records.
COMPANY
SPEED SERVICES COURIERS: 1995 – 1998
POSITION: Administrative clerk
DUTIES: Receptionist, Switchboard operator,
Petty cash, Customer liaison
Filling, mailing, banking,
Equipment maintenance.
COMPANY
EDGARS WELKOM: 2001 - 2004
POSITION: Permanent casual
DUTIES: Switchboard, Reception,
Enquiries, Customer care services,
Fashion hotline co-ordinator.
COMPANY
S.P.A: 2008 – 2009
(SOUTHERN PUBLISHING ASSOCIATION)
POSITION: Accounts clerk
DUTIES: Capturing of invoices
EDUCATIONAL QUALIFICATIONS
HIGH SCHOOL: DR. BLOK.S.S.S
HIGHEST GRADE PASSED: Grade 11
YEAR COMPLETED: 1979
TERTIARY QUALIFICATIONS
INSTITUTION: S.A.N.D.F. College
COURSE: Medical data type
OTHER: Microsoft office word 6.0,
Microsoft office Excel 3.0,
Basic typing,
Aids info and prevention Service certificates.
REFERENCES
3 MILITARY HOSP: Personnel Officer - 051 – 402 9111
SPEED SERVICES COURIERS: Natasha Hildebrand - 051 – 409 0000
EDGARS WELKOM: Delna van Niekerk - 057-*******
S. P. A: Benita Lottering - 051 – 403 6925
M. O. W: Johannes Jaars - 072*******
FAST WAY COURIERS: Jolene Pretorius - 051-****-***
CURRICULUM VITAE 2019
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