RESUME
JYOTI NAMDEV
Address: ** * ******* *****, ******** Road Indore
Mobile No.: 097********
Email:***********@*****.***
Career Objective:- To work in a globally respected organization and explore my talent and skills by working with dedicated and devotee professionals in high-tech environment, such that I can work as a key in competitive, creative & challenging era. To get a platform such that I can transform my skills and experiences in proficiency
Academic
Examination
Board/university
Year
%age
HSCE
MP BOARD BHOPAL
2001
45.22%
HSSCE
MP BOARD BHOPAL
2003
62.23%
Bachelor of Science
Dr. H.S.G. UNIVERSITY SAGAR
2006
61.00%
Computer Proficiency
Course : Certification for Office Asst. From Mascot Computer Education
Operating Systems : Windows
Software Packages : MS Office, internet
Experiences
1.Innovsource Private Limited. (SBI Cards & Payments Services Pvt. Ltd.)
Designation: - Branch Relationship Executive
Period:- June 2017 To Present
Manage Relationship with branch staff/Branch Head to leverage the branch customer; Resolve Customer Queries and Complaints; Sourcing from the Corporates getting salary credited in Partners Bank Branches; Reporting at PSA office required for application submission on daily basis; Deliver monthly Sales Target of accounts through Partner Branches
2.Bharat Matrimony Pvt. Ltd. www.consim.com
Designation: - Customer Service Representative
Period:- October 2009 To January 2015
Working with the company Looking after Team Management daily monthly target allocation and resolution of desired targets for the paid membership customer data base, making follow-ups by phone calls and SMS services to customer for Paid Membership, fill up the registration form online and search the matching profile according to customers need and profile, renewal of existing customers registration, logging the complaints of customer to resolve the issues with services, submitting the feed back from the customer to the Branch Manager.
3.Axis Securities & Sales Ltd.
Designation: - Executive Tele-Sales
Period:- February 2008 To November 2009
Working Experience as Sr. Tele-caller Axis Bank Credit Card, Search put for the new selling prospectus Tele call to convince the customer to avail benefit by using Axis Bank’s Cards, Maintaining monthly reports, file preparation.
Languages Known
Hindi :Read, Write, Speak
English :Read, Write, Speak
References
Mr. Akash Dixit
Divisional RCU Manager (MP)
L&T Financial Services.
Mr. Harish Batra
Sales Manager
HDFC Bank Ltd.
Mo # 930-***-****
Personal Particulars
Name : Mrs. Jyoti Namdev
W/O : Mr. Rupesh Namdev
Date of Birth : 01 January 1986
Nationality : Indian
Gender : Female
Marital Status : Married
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge.
Signature:
Date:
Place: Indore