Shift supervisor
Resume:
HIMANSHU SHARMA
Surrey, BC V*S 5W3
******@*****.***
Summary of Qualifications
Prepared reports on Microsoft excel of sales and inventory and used the scheduling software for making schedules thus increasing the productivity of the organization.
Performed operational analysis and recommendations for Japadog by identifying issues in their operations in order to reduce operational cost for the college project.
Reliable and driven, with strong time management and prioritization abilities.
Professional communication skills include fluency in English, Hindi, and Punjabi.
Skilled knowledge of Microsoft Office including MS Excel, MS PowerPoint and MS Word.
Built good relationship with the customers, carefully listening to their queries and handling it in a professional manner by providing them accurate information.
EDUCATION
Langara College, Vancouver, BC September 2017 – April 2019
Post Graduation Diploma in Business Administration
Amritsar College of Engineering and Technology, Amritsar, India July 2012 – May 2016
Bachelor of Technology in Electronics and Communication
Employment History
Nando’s, Park Royal, West Vancouver September 2018 - Present
Shift Supervisor
Drafted a weekly schedule of the employees and assign them their specific duties to solve any issues and delays.
Managed working hours every week by effectively cutting extra hours thus saving labor cost by $2000 per month
Assisted store manager in deciding the marketing strategies and promotional plans to increase the sales of the business.
Prepared weekly sales report for having an insight of the business progress.
HIMANSHU SHARMA
778-***-**** ******@*****.***
Employment History
Managed records of sales, inventory and checked food supplies by making daily records for the smooth flow of the business.
Launched promotional coupons for the people coming in the temple as a community discount, resulted in a 10% increase in sales.
Worked on Point of Sale (POS) for taking the orders of the customers and upselling some food item by giving some advice to customers if they are confused, providing good customer service.
A&W, Surrey July 2018- September 2018
Cashier
Listened carefully and took orders from the drive- thru and inside the store, guaranteeing full customer satisfaction.
Served food and responsible for the quality check by accurately the delivering order to every customer.
Cleaned the store when closing shift by moping and sweeping the store.
Shell gas station, Surrey January 2018 –July 2018
Sales Associate
Operated the point of sales monitor for sales and purchases of the products by the customer from the store.
Collected money by debit/ credit and cash for the purchases from the store.
Ensured safety of the pumps by regularly checking that no one is smoking near the pump or using cell phones to avoid any serious damage to property and lives.
Kept record of all lotteries and smokes of the store in the count book by counting them in every shift.
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