Customer Service Training

Scott Comerford

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Summary

Production/manufacturing lead for 3 plus years with experience in workload management, assigning daily tasks, training, and improving workflow and product processes

Liquor store experience, great with people, social and always ready to work.

EXPERIENCE

Production Lead - Master Magnetics Inc. (Castle Rock, CO)August 2015-current

Organized, scheduled and assigned

Time skills

Production work.

Maintained clean and organized work areas.

Changed equipment over to new product.

Maintained proper stock levels on a line.

Actively suggested operational improvements to enhance quality, improve production times and reduce costs.

Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges.

Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.

Ensured the most cost-effective production methods were employed.

Scheduled staff for optimal coverage to meet challenging daily objectives.

Troubleshooted problems with equipment, devices or products.

Monitored and adjusted production processes or equipment for quality and productivity.

Coordinated inventory and cost control programs.

Inspected finished products for quality and adherence to customer specifications.

Reviewed operations and conferred with technical or administrative staff to resolve production problems

Liquor store team member- March 2016- November 2018

Stocking shelves

Handling orders

Customer service

Beer and liquor knowledge

Handling money

Keeping up with inventory

SKILLS

Time management skills

Operations management

Positive learning/teaching process

Quick learner

Problem solving

Training and development

Education and training

10 hour OSHA certification

HAZCOM training

Electric pallet jack training

MSEC- buddy to boss and lead worker training courses

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