Front Office Administrative Assistant

Letitia Briscoe

610-***-****

**** * ******* ** ************, PA 19132

**************@*****.***

Objective

To obtain the opportunity utilize my vast knowledge as well as skill base which I have achieved to education and work experience

Skills & Abilities

Received instructions in PBX front office systems Front Office Operations properly management systems

Created and Managed List serve via the internet which help implement a web page for performing mass mailing

Collected data and redesigned the existing Microsoft Access database making it more efficient

Prepared charts Scanning documents into Imaging Stations while mailing, faxing, maintaining hard copies in filing system

Prepared and modified documents including correspondence, reports, drafts, memos, and emails

Coordinated different specialty disaster teams dispersed via Onecall network software

Performed document verification which were entered in CAS 2.0 software database that requires a third-party source data management system via Excel tracking

Provided briefing to staff/volunteer on any teams out in the field and their status, responses, updates for national situational awareness as well as pertinent information per each shift

Experience

American Red Cross of Southeastern Pennsylvania December 2017 to present

Regional Disaster Dispatch Coordinator

Interface with clients and disaster responders to ensure dispatch services for the forty-three counties of Pennsylvania and other states in America

Coordinates notifications received via telephone system in under a two-minute time limit

Philly Temp Agency December 2017 to present

Administrative Assistant

Performed registrational duties for the Philadelphia Convention Center as source of information for convention attendees, providing directions, and setting up for the lectures or assistive with Q & A portion of their lectures as needed

Education

Philadelphia OIC Front Office Operations

November 2017

Lincoln Technical Institute Medical Assistance Program

September 2007

References upon request

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