Engineer Desktop Support

G.YUVARAJ

No */* Natesan nagar main road, Ramapuram MOBILE NO: 984*******

CHENNAI 116 EMAIL: **********@*****.***

Career Objective:

To become a Hardware & Network Engineer in any company where I can express my knowledge and learn new technologies.

Academic Knack:

Degree Institution

Board/

University

Year Of

Passing

Percentage/

CGPA

B.Tech

(ECE)

VelTech University,

Avadi,

DEEMED

UNIVERSITY

2015 6.96%

HSC

Christian. Hr. Sec. School,

Chennai

State Board 2011 61%

SSLC Christian. Hr. Sec. School,

Chennai

State Board 2009 67%

Technical Support Skills:

OS installation: Windows 7, Windows 8, Windows 10.

Assembling, hardware up gradation troubleshooting.

Windows maintenance, dual booting, upgrade & update the windows

MS outlook configuration, Outlook backup & restore and troubleshooting

Disk Management, partitions

Printer installation and troubleshooting

Antivirus update & virus protection

Scanner configuration & troubleshooting.

Troubleshooting of hardware and Operating System

Basic Networking, Map drive, Data sharing

TCP/IP Configuration, Internet Maintenance

Data Cards configure and troubleshooting

Remote desktop and Remote assistance

Wireless Networking, Networking in Domain environment

User Profiles Backup and Restore

Sharing folder, sharing device & Printer.

Networking Support Skills:

Basic Networking, peer to peer, Map drive, Data sharing & Data Transfer

TCP/IP Configuration, Smooth running internet, Maintenance

Networking in Domain environment, & troubleshooting

Hardware Installation, Maintenance & trouble shooting

Cabling, patching, and LAN troubleshooting

DNS & DHCP

Working Experience:

Worked as Desktop Support Engineer at DPIIND SERVICES, From Mar 2018 to till date with client as Ford Motor Pvt ltd.

Worked as Customer Support Engineer at Care IT support (Mar 2017-Feb 2018)

Worked as Customer Support Engineer at Ensure support (Oct 2015-Feb 2017) Roles and Responsibilities:

Manage Domain environment for Four sites through remote support

Manage shared folder and devices through permission

Mail Clients configuration backup &Troubleshooting (MS Outlook)

Data Backup of all users

Local and Network Printer configuration, troubleshooting.

Internet & LAN configuration, troubleshooting

Software troubleshooting update and patch installation

Manage Antivirus (Symantec)

Issue H/W, S/W and accessories to users

Inventory management.

Data Cards configuration and troubleshooting.

VIDEO Conference Support through WebEx

Course Completion:

Completed MCSA course on M SQUARE Networks Private Limited Personal Profile:

Name : G. Yuvaraj

Father’s Name : M. Gopi

Gender : Male

Date of Birth : 19-10-1993

Nationality : Indian

Linguistic Skills : English, Tamil

Optimistic Attributes:

Adaptive, Positive Attitude and to learn new things. Declaration:

I hereby declare that the above mentioned details are true to the best of my knowledge. Place: Chennai

Date: (G.YUVARAJ)

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