Customer Service Security Guard

* ** *

Justyn Ramharack

** ****** ***** – Scarborough, Ont –M1G 3S6- (905) 781- 6297- ***************@*****.*** SUMMARY OF QUALIFICATIONS

● Excellent organizational skills.

● Strong intrapersonal and communications skills. Through my work experiences I have gained a vast amount of practical experience dealing with people in a professional setting.

● Sound problem solving skills. Strong analytical thinker, who is creative enough to come up with unique solutions and think outside of the box.

● Strive to continuously get better and increase performance. Constantly critiquing and refining my work process which is shown by steadily improving results in the workplace.

● Excellent punctuality and time management skills. EDUCATION

Canadian Securities Course Obtained May 2013

Security and Investigative Services Training and Licence October 2013 Centennial College, Scarborough, Ontario Sept. 2016– April 2019 Renewable energy technology engineering

RELEVANT EXPERIENCE

L.I.U.N.A 183 HIGH RISE FORMER, Verdi Alliance Oct - April 2013

● Learn in a fast pace environment while being subjected to cold and ho temp

● Constant heavy lifting (60lbs jack, 6ft – 20ft aluminium beams/ lumber)

● Experience using power tools

● Experience in first aid

● Experience in health and safety

● Taking orders and completing them in a small time frame Security Guard, Safety First Security Jan. 2013 – March 2014

● Provided a level of customer service that facilitated visitor needs without losing sight of my responsibilities to the safety of tenants

● Responsible for co-ordinating my shift so as to complete all daily routine tasks while giving myself room to deal with any unforeseen situations that may arise including conflicts, disruptions, power outages, or tenant disputes.

● Responsible for patrolling the condo/apartment in order to ensure the premises are secure, functional and to provide a safe environment for tenants

● Checking fire hazards, and fire extinguishers, and making sure that emergency exits were clear from obstruction

● Meeting with both superintendants, managements, tenant and visitors on an daily basis to ensure their primary needs were being met

● Patrolling the condominium to ensure that the premises was secure and functional. This included walking the perimeter and meeting set time schedules that were in place, daily pool testing, as well as patrolling the 2 of 3

underground parking to ensure safety and no damage was done to the property

● Managing residents’ complaints and dealing with them professionally and on the spot. It was my duty to deal with any situations that arose and attempts to resolve them without escalating the situation

● During times of increased walkthrough traffic it was my duty to help the concierge in assisting both residents and visitors in their queries, and doing so with patience and excellent customer service Security Guard, Star Security (part time) April 2014- present

● Responsible for checking I. D’s for fake I.D’s

● Prevented disorderly conducts before they happen

● Provided a level of safety that prevented customers from feeling unsafe or in danger

● Stood at exits and made sure nobody enters without being search

● Experience in alcohol control, nobody leaves with alcoholic drinks ● Stop any illegal activity from happening

Finish Carpentry, professional carpentry (full time) April 2014- Oct 27

● Unload materials from vehicle

● Handle power tools

● Cut and Nail base boards

● Perform high quality work in high end condos( Brampton city hall, L tower) ● Capping for water proofing

● In suite hardware

● Blocking

● W.H.M.I.S, M.S.D.S, O.S.H.A training

● Work under stressful conditions

● Work efficiently be staying organized and on track

● Worked in a fast pace environment and learn very quickly Finished carpentry, Distinct Design Trim Nov 13 2014- Dec 11 2014

● Work with power tools

● Cut and nail base boards

Security Operative, Paladin Security

● Exercise lost prevention strategies

● Experience in maintenance/incident report writing

● Excellent customer service skills

● Familiar with fire safety procedures

● Employee of the month for the month of March

● Familiar with identifying and responding to students in distress

● Proven to be VERY reliable on numerous occasions when extra coverage is needed

● Proven to be very proactive

● Completed 22 paladin certificate courses

Kennedy Road Tabernacle Volunteer Councillor, City of Brampton Jun. 2001 – Aug. 2002 3 of 3

● Supervised, organized and managed Youth Programs that are held at various community centres including basketball, volleyball, soccer, floor hockey, and youth programs for children and teenagers... ACTIVITIES AND ACCOMPLISHMENTS

Participated on the high school varsity basketball, volleyball, And soccer teams 2002 - 2006

Received an award for Leadership playing for

Brampton soccer 2006 - 2007

Participate in Wrestling 2012 - 2016

Contact this candidate