Executive Assistant Medical
Resume:
Michele F. Rogers
Snellville, Georgia 30039
**********@*******.***
Objective: Seeking a successful opportunity as an executive assistant for a well-known company in which my skills and background can be utilized for mutual benefit.
Summary: Qualified and result oriented. In-depth knowledge and practice in handling administrative duties. Dynamic and multi-tasking ability. Highly motivated and flexible. Professional and capable of supporting top executives by creating corporate reports, helping with client relations and by making the office run smoothly. Professional focus centers on creating excellent relationships, indirectly supporting sales efforts and meeting company objectives.
Work History:
Executive Assistant / Corporate Meeting Coordinator:
Rhett Foundation, Alpharetta GA, 03/2018 – Present
: Inventory management
: Record / Track monthly expenses and generate report
: Update resident / DPM databases
: Marketing / event / conference shipments
•Federal express
•USPS shipping
: Make sure all inventory is documented on running excel spreadsheet
: Assemble / pack all marketing items and biopsy kits for conference and meetings
: Create shipping labels
: Schedule shipping pick-ups and deliveries
: Document all expenses in Quick books and forward all unpaid invoices to accounting
: Schedule, coordinate and manage meetings
: Assist and schedule hotel reservations and flights
: Create connections and advance podiatric education through meetings with concentrated sections of DPM’s throughout individual states
: Contact directors of association
Medical Transcriptionist / Team leader:
Bakotic Pathology, Alpharetta GA, 04/2010 – 02/2018
: Transcribe medical reports interpreted by Pathologists or other healthcare professionals
: Communicate with Pathologists and laboratories as necessary
: Make corrections / edits to reports as per Pathologists instructions
: Verification of registered patient / client date and ordered tests
: Participated in training of new staff members
: Responsible for add / delete of billing charges for tests performed in the system
Cardiac Technician:
Cardio Net, Conyers GA, 10/2009 – 04/2010
: Educate patients on use of event monitors
: Obtain baseline EKG transmissions via the telephone to start them in the event monitoring program
: Document transmissions
: Follow proper event protocols, edit and interprets EGK rhythm tracings
: Notify Physicians of cardiac rhythm outside of normal parameters as per policy
: Troubleshoot event monitors
: Solve problems with use of monitors and answer patient’s questions as needed
: Forward patient’s concern’s to appropriate department
Customer Service Representative / Call Center Agent:
Windsor Medicare Extra, Nashville TN, 10/2008 – 09/2009
: Medical collections
: Receive incoming calls from members about their membership
: Assist members with payments on accounts
: Answer questions about billing problems
: Look up Medicare and Medicaid eligibility
: Provided assistance with finding Physician’s and Dentist in network
: Assist members with pharmacy questions or medications that were covered under membership
Triage Coordinator / Family Care Coordinator:
DCI Donor Services, Nashville TN, 04/2002 – 12/2007
: Effectively input and evaluate medical information and individual family circumstances communicated by medical professionals
: Worked with the donor hospital personnel, funeral homes, medical examiners / coroners, organ and tissue recovery coordinator. Processors and medical directors to facilitate the consent process
: Supported families of potential donors
: Communicated the opportunity for donation to families using empathy and independent judgement
: Accessed donor registries to determine registry status of potential donors
: Authorized donors for recovery that have been screened and determined suitable for donation
: Worked with families to obtain a thorough medical and social history of the potential donor
: Communicated logistic with key stake holders such as funeral homes, medical examiners, external recovery partners and processors
: Effectively communicated and transcribed medical details and information obtained throughout the donation process
: Activated the recovery team
Assistant Branch Coordinator / Dispatcher / EMT:
On Time Transportation, Roselle NJ, 02/1998 – 02/2002
: Transport patients from home to medical facilities
: Supervising and dispatching employees
: Entering information into computer system
: Scheduling staff
: Taking incoming calls from nursing home and other medical facilities for basic emergency services
Education:
Berkeley Business College, Woodbridge NJ – Microcomputer Accounting
Union County College, Scotch Plains NJ – Emergency Medical Technician
AIU Online, Atlanta GA – Business and Health Administration
Linked in Learning- Online Marketing Foundations, SAP ERP Essential Training
Skills: Data entry, communications, supervising, scheduling, training, customer service, dispatching, typing, Business Intelligence (BI), Data analysis, content marketing, proficient in Microsoft word, excel, power point, outlook 365, Asana, Slack, Quick books.
Industry Knowledge: Digital marketing, Email marketing, Mobile marketing, Web Analytics, Search Engine Optimization (SEO).
Licenses & Certifications: Online Marketing Foundations, SAP ERP Essential Training
References:
Kristen Paoli, Executive Director Rhett Foundation – 770-***-****
Katrina Davis, Executive Assistant / Logistics Manager Rhett Foundation – 404-***-****
Michelle White-Gayle, Quality Assurance Trainer – 615-***-****
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