Office Administration
Resume:
Mariatu Nyelenkeh
**********@*****.***
Upper Marlboro, MD 20772
Objective
Top-performing Administrative Assistant with a strong background in performing clerical and secretarial tasks using exceptional communication and customer service acumen. A proven academic and professional achiever who possesses unique computer skills required to assist the executives and organization to achieve its mission.
Education
Art Institution of Washington (2017-2018)
Fashion Marketing
Tesst College in Beltsville (2015-2016)
Medical Coding & Billing
Montgomery Community College (February - May 2012)
Dialysis Certificate
Prince George County Community College (2004-2007)
Nursing with the Concentration on Pediatrics
Certified Nursing Assistant Certificate
Fairmont Heights High School (2000-2004)
Diploma
Employment History
Receptionist
Heartfield of Bowie (November 2019- Present)
Excellent customer service
Greet guest
Handling company inquiries
Answering screening and forwarding incoming phone calls
Filing
Collect Payments
Scanning
Home Health Aide Supervisor
Community Healthcare Inc. (November 2015-December 2017)
Excellent customer service
Schedule Home Health Aide for client homes
Answering screening and forwarding incoming phone calls
Filing
Team leadership over 300 employees
In Charge of scheduling
Payroll (distribute checks)
Ensuring Home Health Aides met the certification standards
Certified Nursing Assistant
MedStar Southern Maryland Hospital NICU (March 2011-December 2014)
Focus on patient care while partnering with a nursing team.
High level of energy towards providing patient satisfaction.
Excellent skill level: Bathing, assist with feeding, assist physician with circumcision, colostomy care, monitoring accu-check blood sugar levels, stocking, assisting patients with ADLs, EKGs, vitals, wound care, assist in code situations, bedside care
Outstanding level of communication to support teamwork.
High level of documentation
Great customer service
Certified Nursing Assistant/ Transporter
Ravens Group Inc. Walter Reed Hospital (December 2009-March 2011)
Transport patients by assisting patients in and out of taxis, ambulances, car; lifting patients on and off the beds; moving them to and from special service and treatment areas, and operating rooms; using wheelchairs or movable beds
Comfort patients and their families
Transport laboratory specimens by picking up specimens and delivering them
Answering phones
Certified Nursing Assistant / Certified Medication Technician
Rexford Place Assisted Living Facility (2007 to 2009)
Shift Supervisor to a staff of 12 that focused on a high level of team effectiveness to provide excellent patient care.
Medication administration to include charting on the MAR
Excellent skill level: colostomy care, monitoring accu-check blood sugar levels, assisting patients with ADLs, EKGs, vitals, wound care, assist in code situations, bedside care.
Outstanding level of communication to support teamwork. Partnering with the Registered Nurses to ensure all facility needs are met: medication refills, resident needs, and admissions.
Certified Nursing Assistant
Comfort Keepers Home Health Care (2005 to 2007)
Respectfully provided care in the home of clients
Assisted with patient ADL needs in a motivating, energized manner that encouraged the client.
Fulfilled housekeeping needs to support the need of the client.
Provided Hospice care to clients and their families.
Utilized skills and focus to ensure fire safety, infection control, home safety.
Community Outreach
PTA committee at Rosaryville Elementary school (2010 - 2015)
Rosaryville Elementary School fundraisers (2010 - 2015)
Fairmont Heights High school Flag Team Coach (2005 – 2007)
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